WIHSE Program Manager

University of Washington•Seattle, WA

1d•$80,004 - $95,004•Hybrid

About The Position

The Office of Healthcare Equity at UW Medicine is seeking an experienced and strategic Program Manager to guide, develop, and implement our Center for Workforce Inclusion and Healthcare System Equity (WIHSE). WIHSE encompasses a diverse portfolio of programs aimed at fostering future healthcare leaders and advancing health equity. This role will apply a deep understanding of WIHSE's goals and context to drive program activities and make decisions, ensuring the strategic direction and operational excellence of WIHSE's comprehensive initiatives, spanning K-12 outreach, undergraduate post baccalaureate programming, and broader equity and inclusion efforts. The Program Manager will be responsible for the management of key WIHSE programs, consistently applying a deep understanding of the program's goals, context, and priorities to ensure their alignment with the center's mission to "liberate all our communities' brilliant potential to be future healthcare leaders." POSITION COMPLEXITIES This position requires a deep understanding of program goals, context, and priorities to guide activities and decisions. The Program Manager will develop and manage comprehensive operational plans for the WIHSE program, driving organizational improvements and ensuring projects are delivered on time, within budget, and to a high standard of quality. The role addresses complex program challenges with effective problem-solving skills, guidance and decision making, showing adaptability in implementing solutions, with a bias for action. Success in this role demands proactive identification of opportunities for program enhancement, resolution of intricate operational challenges, and fostering collaborative relationships to achieve strategic objectives. The role frequently interfaces with other programs across UW and the region, including local programs that interact with existing students, trainees, faculty, and staff. The role may involve occasional evening and weekend work to support key events and program deliverables. This position offers a flexible hybrid work arrangement, balancing required in-office collaboration days and events with remote work options. POSITION DIMENSIONS AND IMPACT TO THE UNIVERSITY At UW Medicine, we believe that healthcare is a fundamental human right, and everyone should have the same access and opportunities for the best possible outcomes. This belief is very clearly tied to our mission to improve the health of the public. However, we realize that inequities exist in health research, education, and care delivery. We are committed to eliminating these inequities. This work isn’t owned by one department or leader – everyone shares responsibility. The Program Manager will play a critical role in driving this transformation by intentionally integrating equity into program design, management, and evaluation, and ensuring programs effectively serve all communities. Our University is committed to creating a community where individuals from all backgrounds and experiences have equal opportunities to participate, succeed, and feel a sense of belonging.

Requirements

Bachelor’s degree in Public Health, Education, Business Administration, Communications, or related fields.
Three (3) years of progressively responsible experience in program management, project management, educational program design, or a related field, with a proven track record of successfully leading complex initiatives from conception to completion.
Demonstrated experience in developing and managing comprehensive operational plans, including budget management and resource allocation for programs.
Exceptional written and presentation communication skills, with the ability to manage key party expectations effectively and present complex information clearly.
Strong analytical and problem-solving skills, with experience in data collection, analysis, and reporting to inform program evaluation and decision-making, showing adaptability and a bias for action.
Proficiency with project management software, Microsoft Office Suite (Word, Excel, PowerPoint), and virtual collaboration platforms (e.g., Zoom, Microsoft Teams).
Demonstrated commitment to equity, diversity, and inclusion, with experience intentionally integrating equity into program design and activities that serve all communities effectively.
Experience with curriculum development principles or fostering creative learning environments.

Nice To Haves

Master’s degree in a relevant field (e.g., MPH, MHA, MBA, M.Ed.).
Experience with STEM youth enrichment education delivery
Seven (7) or more years of experience in program management within a higher education, academic medical center, or non-profit environment focused on health equity, workforce development, or community engagement.
Proven experience in developing and implementing diversity, equity, and inclusion (DEI) initiatives at a programmatic level.
Experience with grant writing, grant management, or securing external funding for programs.
Familiarity with CRM systems and advanced web content management platforms.
Prior experience leading a program team by setting clear expectations and fostering collaboration.
Demonstrated ability to build and maintain strategic partnerships with internal and external stakeholders.

Responsibilities

Guides the planning, design, implementation, and evaluation of WIHSE's diverse portfolio of programs, from K-12 pipeline initiatives to undergraduate post baccalaureate programming. This includes providing guidance and direction for WIHSE's robust educational ecosystem, encompassing K-12 programs (e.g., Doctor for a Day, UDOC, BRIGHT-UP) and Undergraduate programs (e.g., HCOP Ambassadors, SHPEP).
Guides the development and integration of innovative curriculum components and pedagogical approaches across WIHSE programs, ensuring content is engaging and aligned with learning objectives.
Fosters and facilitates a creative and adaptive environment for program design and delivery, encouraging new methods for engaging participants and achieving learning outcomes.
Collaborates with subject matter experts and educators to ensure program content is current, relevant, and effectively delivered.
In partnership with Assistant Director of Learning Environment, develops and refines program goals, objectives, and metrics for success, ensuring all activities are purposefully aligned with WIHSE's mission and vision.
Collaborates with faculty directors and program staff to ensure seamless program delivery and participant engagement.
Develops and manages comprehensive operational plans for assigned programs, driving organizational improvements and ensuring projects are delivered on time, within budget, and to a high standard of quality.
Manages program timelines, deliverables, and resource allocation, ensuring successful execution of multiple concurrent initiatives.
Develops and maintains robust systems for program data collection, tracking, and reporting, including participant demographics, outcomes, and engagement metrics.
Manages program-related contracts, agreements, and vendor relationships as needed.
Identifies and implements process improvements to enhance program efficiency and effectiveness.
Intentionally integrates equity into program design, management, and evaluation, proactively addressing potential biases and ensuring program activities serve all communities effectively.
Encourage creative approaches to community engagement and outreach to maximize impact and reach diverse populations.
Develops and implements communication and outreach strategies to promote WIHSE programs and engage diverse stakeholders.
Represents WIHSE at university-wide committees, external conferences, and community forums, advocating for health equity and inclusive practices.
Manages key party expectations effectively through clear and consistent communication.
Presents program updates and complex information in a way that is easily understood.
Serves as a primary point of contact for internal and external stakeholders regarding WIHSE programs, fostering strong collaborative relationships.
Develops and delivers compelling presentations and reports on program progress, impact, and strategic recommendations to leadership, faculty, and partners.
Leads the creation and dissemination of high-quality marketing and communication materials (web content, brochures, social media content) to promote WIHSE initiatives.
Facilitates effective communication channels within program teams and across the broader WIHSE center.