WIC Trainer

ADELANTE HEALTHCARE INC•Phoenix, AZ

156d

About The Position

The WIC Trainer plays a key role in building staff confidence and competency by delivering engaging, hands-on training in nutrition, breastfeeding, client services, and language of care. This position supports new and existing staff through classroom instruction, one-on-one mentoring, computer-based modules, and on-the-job demonstrations. The WIC Trainer models best practices, provides real-time feedback during observations, and ensures staff meet State competency requirements prior to certification. By fostering a supportive learning environment, the WIC Trainer promotes professional growth, consistency in service delivery, and adherence to WIC policies. This role works closely with the Training Coordinator and management team to align training with program goals and travels to all Adelante WIC locations to provide consistent training and staff support. EXPECTATIONS Every Adelante employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism and competence. OUR CORE VALUES Excellence Integrity Sustainability Respect Compassion Learning

Requirements

Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations Department of Public Safety
Bachelor’s degree in nutrition required
Must possess a valid Arizona Driver’s License

Nice To Haves

A minimum of 2 years of job-related experience including direct WIC-services
Knowledge of breastfeeding and lactation recommended
Knowledge of adult learning and theory preferred

Responsibilities

The WIC Trainer conducts engaging training sessions in nutrition, breastfeeding, client services, and language of care through a variety of methods, including classroom, one-on-one mentoring, computer-based modules, and on-the-job demonstrations.
Guides new employees through the training plan by modeling WIC procedures, answering questions, and providing real-time feedback during observations and client interactions.
Ensures staff demonstrate competency in assigned skills prior to certification, per State policy.
Acts as a role model, demonstrating excellent customer service, client-centered communication, and professional standards.
Assesses staff performance during training, offering constructive feedback and encouragement for continued growth.
Communicates observations and recommendations regarding staff progress to Site Supervisors or Site Leaders.
Evaluates training sessions by gathering feedback and observing effectiveness to ensure staff understand and apply knowledge correctly.
Identifies when additional training or skill reinforcement is needed to ensure Maintains up-to-date knowledge of WIC policies, breastfeeding promotion, and nutrition education to ensure accuracy in training. consistent service quality across all sites.
Attends state-required trainings or meetings as designated for Trainers
Collaborates with the Training Coordinator and management team to align training activities with program needs and goals.
Travels to all Adelante WIC locations to provide consistent, hands-on training and support.
Other duties as request or assigned
All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team based model to promote wellness and improve health outcomes.
All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.