WIC - Office Specialist

Shawano County•Shawano, WI

About The Position

Shawano County is organized according to Chapter 59 of the Wisconsin Statutes. The following is the County’s Mission Statement and Policy on Quality: “The primary mission of Shawano County is to provide all County citizens with cost-effective, prompt and high quality County services. Quality is the extent to which a product or service conforms to requirements and meets or exceeds customer expectations.” It is the policy of Shawano County to recruit and select the most qualified persons for positions in the County's service. Recruitment and selection shall be conducted in an affirmative manner which ensures open competition and provides equal employment opportunity as protected by state or federal law. If you need any accommodations during the recruitment or employment process because of a disability, please notify Human Resources to ensure appropriate accommodations can be made. Job Summary: Under the supervision of the WIC Director, this 20-hour per week position is responsible for determining income eligibility, scheduling clients, the day-to-day office and clinic operations. This position also performs heights, weights, and blood capillary iron and lead testing on women and children ages 1 through 4. The ideal candidate will have experience in the healthcare field.

Requirements

Associate's Degree in the health field.
Extended training in computer information and word processing.
Five years of office experience to include medical assistant experience. Experience working with children and adults of diverse social, ethnic and economic backgrounds.
Valid driver's license.

Nice To Haves

CPR certification preferred.

Responsibilities

Determines needs and provides information and referrals to community programs to WIC participants.
Performs anthropometric and hematological measurements, as needed, to ensure results are within normal limits.
Distributes brochures on limited subject matter as approved by WIC Director.
Promotes a breastfeeding-friendly environment to WIC clients.
Refers to WIC Registered Dietitian and other Nutrition Staff when special health circumstances arise.
Represents the WIC program and health department at designated meetings and community events.
Outreach in the community.
Manages contracted grocery vendor relations in Shawano County including training and random monitoring.
Attends vendor meetings, as requested.
Reconciles problems with WIC participants / vendors.
Enrolls and orients clients to WIC, ensuring rules, regulations, and benefits are understood.
Observes and reports signs of abuse or neglect.
Performs administrative and clerical duties as assigned by the WIC Director including: scheduling appointments, answering WIC related concerns, assisting in WIC satellite coverage.
Takes inventories of office / medical supplies, state related forms, pamphlets, infant formula and WIC client donation items.
Attends and participates in training opportunities that further build capacity and skills pertinent to job.
Attends state WIC meetings as required.
Under the direction of the WIC Director, prepares reports and activity summaries detailing services provided (Farmers Market Nutrition Program and Vendor Management).
Model Be-PC (Being Person Centered) skills across all aspects of WIC service delivery.
Participates in the local health department national accreditation process.
Performs public health preparedness duties, as assigned, in the Public Health Emergency Response Plan.