WIC Clinic Service Specialist - Pearland WIC

University of Texas Medical Branch (UTMB)•Pearland, TX

11d•Onsite

About The Position

Responsible for the daily operations of the WIC office by directing activities of the clerical staff members, issuing accurate food benefits, and maintaining inventory records on a daily basis.

Requirements

High school diploma or equivalent
Two years of WIC clerical experience.

Responsibilities

Under the direction of the WIC Site Supervisor, trains and supervises the WIC clerical staff and oversees the daily job assignments of the clerical staff members.
Manages clinic flow by approving and/or scheduling walk-in participants.
Responsible for the daily operation of the WIC office by assisting in the interview process of new WIC applicants, completing Performance Appraisals Evaluations on clerical employees, and assisting with disciplinary procedures.
Orders, receives, and inventories WIC clinic medical, office and EBT supplies on a monthly basis.
Responsible for the accounting system for returned formula and assures reconciliation on a weekly basis. Trains staff to issue appropriately and accurately.
Oversees the Breastfeeding Peer Counselor for the breast pump inventory, ordering of supplies as necessary, reconciling on a monthly basis.
Creates and maintains WIC monthly appointment calendar.
Assists with monthly quality assurance activities, including chart review and laboratory tests.
Interviews WIC applicant for residency and income verification and obtains accurate dietary intake and medical history information.
Performs anthropometric measures (height and weight) and laboratory measurements (finger sticks) for WIC Program clients. Calculates exact age in years and months, calculates BMI, and graphs height and weight on growth charts manually or using the XP Plotting computer. Performs quality assurance and equipment checks according to established policy.
Accurately enters participant certification data into the computer. Issues computergenerated food benefits to clients. Assures daily computer reports are performed to maintain security and accountability of Shopping List and EBT cards.
Enrolls and educates new clients to WIC program policies and use of Food Benefits in the grocery store.
Answers telephone, greets clients and schedules appointments. Follows up on missed appointments on a daily basis. Makes reminder telephone calls to clients for upcoming appointments.
Maintains the organization of the office by filing and updating WIC documentation and records. Issues returned formulas according to policy and maintains accurate inventory.
Conducts nutrition education classes according to State Agency guidelines and Nutrition Education Plan.
Conducts WIC outreach in the community, including group presentations.
May function as a WIC Certification Specialist.