WIC Family Liaison

Community Action of Skagit County•Mount Vernon, WA

9d•$25 - $27

About The Position

The WIC family Liaison case-manages parents, caregivers, or families of infants and young children. Helps families identify current needs/issues, creates action plan, provides referrals and linkages to resources and materials available to assist in meeting client’s needs and goals. Promotes self-sufficiency, family wholeness and stability through continued follow-up. Visits are primarily at homes, but may also be in office. Looking for a dynamic bilingual (Spanish/English) person to join our WIC team! The position will be full-time at 37.5 hours per week. Bilingual in Spanish/English is required.

Requirements

Minimum AA degree in Social Services AND 2 years of full-time experience in social services or related field, OR
Bachelor or Master’s degree in social service AND 1 year of experience working in social services.
Valid driver’s license and auto liability insurance required for work related travel.
Family Centered Coaching Training (within 6 months of hire).
First Aid & CPR Certified. (within 6 months of hire).
Spanish/English bilingual required, additional languages helpful.
Highly skilled in client relations.
Demonstrated sensitivity to low-income issues such as homelessness, domestic violence, and substance abuse.
Knowledge of local resources needed.
Strong organization and time management required, with ability to multi-task.
Ability to be an effective and positive ambassador for the agency.
Ability to navigate Microsoft Office applications, including Microsoft 365, Excel, Word, Teams and Outlook. Data entry required into EmpowOr and Medicaid billing system.
Must have strong and effective communication skills (oral and written).
Competency of standard office procedures and equipment.
Demonstrated ability to work harmoniously with people from varied cultural, socioeconomic, educational and experiential backgrounds.

Responsibilities

Conducts intake, assessment, and develops care plan based on recipient’s needs, addressing issues which include education, employment, housing, food sufficiency and early literacy.
Maintains appropriate documentation and completes required billing and statistical forms.
Implements care plan for enrolled individuals.
Makes referrals and provides information that will assist client to self-refer.
Information/advocacy, as needed, in implement care plan.
Trains on HIPAA and maintains all documents in compliance with those standards.
Completes charting in accordance with HCA requirements.
Implements care plan focusing on primary needs.
Makes referrals and provides information to families.
As needed, provides assistance to families to access referrals.
Document visits in a timely manner with required information.
Maintain accurate and timely data entry and ensure appropriate program data is captured and maintained in agency database(s), including FCS billable data and outcomes.
Attend relevant community resource events, as necessary.
Attend Whole Family Approach meetings and/or trainings as appropriate.
Promote a healthy, transparent, professional, and kind work environment.
Attend staff meetings, training, and workshops as required.
Other related duties as assigned by management.