WIC Clerical Supervisor - HEALTH

Sedgwick County • Wichita, KS

2d • $21

About The Position

This is a supervisory position within the Sedgwick County Women, Infant, and Children’s (WIC) Program that functions as an administrative assistant to the site supervisor in the WIC clinic. Directly supervises clerical staff and assists in clinic operations.

Requirements

• Bachelor’s degree from an accredited college or university with course work in a related field or five years of responsible supervisory experience or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Nice To Haves

• Three years of WIC clerical/medical data experience preferred.
• Certified breastfeeding educator preferred.
• Bilingual and interpreter preferred – be able to pass medical fluency and/or medical interpreter testing.

Responsibilities

• Assists in the hiring of new staff.
• Orientates and trains new staff.
• Supervises WIC clerical staff and reports to site supervisor.
• Prepares and provides individual coaching for staff development and evaluations.
• Monitors schedules and staffing for maximum productivity.
• Handles client complaints at the WIC site and reports to WIC administration.
• Explains WIC services to clients using motivational counseling techniques.
• Provides appropriate community referrals and outreach.
• Provides guidance and documentation of client’s secondary nutrition education contacts.
• Able to accurately read immunization records and make appropriate referral to those clients not current on their vaccinations.
• Documents in the KWIC software client findings, HIPAA, Web IZ participation.
• Verifies and documents client income and proofs for determining client eligibility.
• Manages client’s next appointment letter and diet questionnaire.
• Issuance of client’s food benefits.
• Appropriate electronic signatures are captured for client’s rights and responsibility.
• Collects and documents anthropometrics and blood work findings accurately.
• Reports success stories.

Benefits

• Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities.

What This Job Offers

• Job Type: Full-time