WFS HEN Case Manager - Spokane, WA - Full-time/Hourly

Goodwill Industries of the Inland Northwest•Spokane, WA

5d•$24

About The Position

Provide Housing & Essential Needs (HEN) services to persons deemed eligible for HEN services by the Department of Social & Health Services; & in accordance with the grant requirements funded by the City of Spokane. Provide case management services to eligible persons to develop & execute Housing Stability Plans & provide Essential Needs to persons deemed eligible. Work cooperatively with referral agencies & other community entities directly & indirectly to ensure desirable outcomes for HEN recipients. Must pass background check & driver record check.

Requirements

Bachelor's degree from four-year college or university; or one to two years related experience &/or training; or equivalent combination of education & experience.
Must pass background check & driver record check.

Responsibilities

Effectively assist participants in achieving housing stability.
Ensure that participants receive the assistance needed to promote housing stability, including but not limited to: consulting with participants to conduct needs assessment, working with participants to create individualized housing stability plans that include specific plans & specific goals, monitoring participants from the time of intake until they exit the program, & ensuring that participants obtain essential needs.
Document participant eligibility for the program.
Determine the participant's household needs & priorities.
Gather & record information about the participant's, income, eligibility for public benefits, background, & supports, & living situation in order to identify & coordinate those services that will be most effective & acceptable to the participant in improving housing stability.
Coordinate &/or provide essential needs for the participant to achieve & maintain stable housing.
Coordinate activities & work collaboratively with community agencies proving services under the HEN program to ensure that Individual Housing Plans are achieved.
Use informal community networks, as needed, to locate resources & make referrals as necessary in support of Individual Housing Plans.
Participate in meetings, staffings, & other activities as directed to promote & review the effectiveness of Individual Housing Plans & overall case management efforts.
Assist with the development & implementation of programs & services.
Assist with screening of referrals for appropriate program & service options.
Establish & maintain good working relationships with participants, referral agencies, & all team members.
Follow up on participant progress, providing encouragement as needed.
Ensure all paperwork & related activities are current, accurate, & in compliance. Includes case notes, & other documentation required by the program or Goodwill management.
Stay informed of state & federal laws affecting the organization & the people it serves.
Provide services in accordance with Goodwill policies, CARF standards, & principles of safety.
Assist in developing natural supports for participants.
Assist participants in achieving the highest level of independent functioning while receiving services.
Facilitate Person Centered Planning to determine v ocational goals, recommend appropriate services to achieve goals, & oversee the program & goals agreed upon.
Model appropriate work behaviors & interpersonal skills.
Inform business, labor, & the general public about Goodwill services & available potential employees.
Follow all policies, procedures, & directives of Goodwill Industries assuring safety of personnel or property.
Properly wear & maintain all required Personal Protective Equipment (PPE).
Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
Other duties as assigned.