Wellness & Social Media Coordinator - Minneapolis

The Joint Chiropractic•Minneapolis, MN

7d•$16 - $20

About The Position

A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, independent proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you’re passionate about health and wellness, love helping people, and have experience managing social media platforms, this is the opportunity for you.

Requirements

High school diploma or equivalent required
Social media management experience required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Must be able to travel to multiple clinic locations (Apple Valley, Bloomington, Eagan, Maple Grove)

Nice To Haves

Office management or marketing experience is a plus

Responsibilities

Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic’s sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Content creation: Plan, storyboard/calendar, and produce original content including videos, reels and graphics. (Some monthly content provided by The Joint)
On-site production: Travel to clinic locations to capture content of team members, events, and day-to-day operations.
Editing & post-production: Edit videos, photos and graphics to create polished and engaging social content aligned with brand guidelines.
Social media manager: Manage posting, scheduling and engagement across platforms (e.g., Facebook, Instagram).
Brand representation: Ensure that all content reflects company values, culture and strategic messaging.
Engagement & community building: Respond to comments/messages, monitor trends and foster a positive online community.
Analytics & reporting: Evaluate content effectiveness and work with area manager to discuss insights and recommendations.
Collaboration: Work closely with internal teams to highlight accomplishments, initiatives and company culture.