Wellness Operations Specialist

Apple•Austin, TX

2d•Onsite

About The Position

Apple's Wellness Operations Specialist is action-oriented and thrives in a fast-paced environment. They are proactive with a team-oriented collaborative nature to complete deliverables and achieve goals and milestones; works closely with direct management and colleagues to streamline processes, engage in continuous improvements and resolve issues. They are the kind of person that is eager, ready to “roll up their sleeves”, and is willing to do whatever is needed to keep things moving forward. They enjoy building solid working relationships with peers, cross functional teams, and partners.

Requirements

5+ years in a leadership role, relevant facilities related work experience, vendor management, and excellent customer service record
Ability to troubleshoot and familiarity with tools such as work order management platforms, iWork (Numbers, Keynote, Pages), Quip, Box, and MS Office
Strong verbal and written communication skills
Manages time efficiently, demonstrates ability to multi-task and adapts swiftly to prioritizing and shifting tasks in fast-paced environment
Must be comfortable interfacing with all levels of the organization and working cross-functionally on a variety of projects
Skilled in developing and maintaining excellent working relationships with internal teams, customers, and business units
Excellent organization skills, acute attention to detail, ability to handle multiple tasks
Extremely responsive and upbeat with eagerness to grow in new areas of development

Nice To Haves

Bachelor’s degree or equivalent experience in operations, fitness management, wellness administration, or related field
Solid customer service, fitness, and facility operational experience; knowledge of ACSM guidelines, and a First Aid/CPR certification is a plus
Experience supporting fitness, wellness, hospitality, or member-based operations preferred
Resourceful in shifting seamlessly between a variety of programs and work with minimal direction
Proven ability to be trustworthy with sensitive and confidential information
Must be a self-starter who can function independently and collaboratively
Ability to present in front of group and interact with leadership teams
High level understanding of Apple’s hardware and software solutions
Flexibility to work as required to fulfill business needs