Wellness Lead Coordinator

RELIVE Health Paradise Valley•Tempe, AZ

3d•$20 - $23

About The Position

Relive Health is a fast-growing, premier health and wellness center focused on helping clients look, feel, and perform their best. We specialize in personalized care through services such as IV therapy, hormone optimization, medical aesthetics, and regenerative medicine. Our approach goes beyond quick fixes—we help clients take control of their long-term health, energy, and confidence through customized wellness plans. As we continue to grow, we are building a team of driven individuals who are passionate about wellness and excited to be part of something bigger. Position Overview We are looking for a motivated and personable Lead Coordinator to play a key role in managing and converting incoming leads into clients. This position is ideal for someone with sales and phone experience who enjoys connecting with people, building relationships, and guiding them toward solutions that improve their health and well-being. You will be the first point of contact for many new clients, helping shape their experience with Relive from the very beginning.

Requirements

Comfortable and confident on the phone
Strong communication and interpersonal skills
Organized and able to manage multiple leads and follow-ups
Self-motivated with a strong sense of ownership
Positive, team-oriented attitude
1+ year of sales, customer service, or phone-based experience
Ability to multitask and stay organized in a fast-paced environment

Nice To Haves

Interest in health, wellness, or aesthetics is a plus
Experience in wellness, medical, aesthetics, or fitness industries is a plus (but not required)

Responsibilities

Manage all incoming leads through our CRM (Driply)
Respond quickly and professionally via phone, text, and email
Conduct outbound follow-up to convert leads into booked appointments
Maintain consistent communication to nurture and convert prospective clients
Serve as the first impression of the Relive brand
Educate clients on our services including IV therapy, hormone therapy, aesthetics, and regenerative treatments
Build trust and guide clients toward services that align with their goals
Schedule consultations and treatments efficiently
Ensure accurate documentation and organization of client information
Support the Client Advocate with lead flow and client communication
Work closely with the clinical team to ensure a seamless client experience
Continuously learn and expand knowledge of services and offerings