Wellness Associate - State College
About The Position
We are a pharmacist-led medical cannabis organization dedicated to transforming lives through compassionate care and expert guidance. Our mission is to remove barriers to access, fight the stigma surrounding cannabis, and improve the well-being of our patients through the power of the plant. With a commitment to education, advocacy, and personalized support, we strive to make a meaningful impact in the communities we serve. Join Our Team Today! Wellness Associates work in a dispensary setting and are responsible for the compliant distribution of medical cannabis products. This includes answering inquiries, processing cash and debit transactions, utilizing a point-of-sale system, and staying up to date on current menu offerings. Wellness Associates will support check in, cash out, online order fulfillment, inventory/cash auditing, and general upkeep of the facility.
Requirements
- High school diploma or GED equivalent
- Ability to learn POS system is required
- Excellent communication (both verbal and written) and customer service skills
- Demonstrated attention to detail and organizational skills with the ability to multi-task in a fast-paced environment
- Ability to maintain composure in stressful situations
- Ability to recommend products to patients
- All candidates selected for employment will be required to successfully complete a background check and drug screening prior to their start date. Employment is contingent upon passing these screenings.
Nice To Haves
- A minimum of 1 year of retail experience preferred
- Prior POS experience preferred
- Cannabis knowledge preferred, but not required
Responsibilities
- Provide exceptional customer to Pennsylvania Medical Cannabis patients by answering questions, providing recommendations, and completing point of sale transactions quickly and accurately
- Follow all Department of Health regulations and company Standard Operating Procedures to ensure compliance at all times
- Maintain the highest level of patient and company confidentiality at all times
- Maintain up to date knowledge of all company products
- Complete opening and closing duties including cash auditing, inventory auditing, and cleaning
- Ensure that all duties are performed in accordance with company, safety, and sanitation standards
- Ask relevant questions to determine the best medicine for the patients' concerns
- Answers questions and provides general information and guidance for patients regarding policies and procedures as well as laws and regulations, communicating with sensitivity and respect
- Maintains accurate inventory control and proper rotation
- Performs other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
