Wellness-Ambassador

VPNE•Burlington, MA

20h•Onsite

About The Position

Overview: The role of Patient Ambassador is to maintain safety and provide exceptional service to patients requiring assistance with appointments throughout the hospital campus. Services: Safely assist patients/colleagues to and from their appointments, providing directions about campus facilities, and assistance with parking questions. VPNE is a family-owned, fun, people-dedicated and rapidly growing company headquartered in the Greater Boston Area. We are the support services business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our team members are energetic, friendly, and proactive in helping VPNE build its brands. We are proud to be a recognized leader in the hospitality and healthcare industries, looking for people like you to help us drive our clients' business and build their brand.

Requirements

Must be 18 years or older to apply
Must be able to pass a criminal background check
Provide exceptional service to patients and colleagues
Proficient in English both verbally and written
Able to bend and assist patients with getting in and out of wheelchairs following Lahey Mobile Transfer policies
Able to lift, push and pull 50 lbs
Able to walk around the hospital to assist patients to appointments
Able to stand for several hours at a time when needed in order to assist patients
Able to use the parking point of sale system (kiosk) to assist patients with parking tickets
Must adhere to VPNE's attendance policy

Responsibilities

Safely assist patients/colleagues to and from their appointments
Provide directions about campus facilities
Assistance with parking questions
Retrieve, sanitize and manage wheelchair inventory
Assist patients with parking tickets
Perform other duties as assigned within the scope of the Ambassador Role
Maintain all uniform and high appearance standards expected of all VPNE colleagues