Spanish Bilingual Onsite Well-Being Navigator

The Cigna Group • Anaheim, CA

3d • $67,100 - $111,800 • Onsite

About The Position

The Well-Being Navigator will build trust and rapport with employees and leaders at their dedicated worksite to help facilitate culture change in all areas of well-being. This client-facing role will be onsite full-time with the ability to travel to any of the client's properties at their request. The navigator will serve as a wellness benefit concierge, providing referrals and education that support both emotional and physical well-being. The navigator is committed to addressing the employee’s barriers to care including social determinants of health by helping the employees navigate and schedule all healthcare appointments or connect to community resources to meet their needs. The navigator will exhibit competency in providing culturally sensitive care to a diverse group of employees. In addition, they will provide support for large health-related onsite events and deliver culturally competent health and wellness group presentations to build a culture of health and influence employees to lead healthy lifestyles.

Requirements

• Spanish Bilingual
• Bachelor’s degree in health education, health promotion, or health related field
• Minimum of 2 years’ experience in workplace health
• Understanding and sensitivity to multi-cultural communities
• Highly sociable and comfortable initiating conversations and presenting to groups
• Natural ability to connect with people
• Work independently with little supervision
• Strong team player and capable of accomplishing program goals
• Ability to maintain confidentiality
• High degree of patience and commitment to team culture
• Willing to be flexible in work schedule (occasional weekends and supporting 3rd shift employees quarterly).
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

• Customer Engagement
• Proactive and responsive to employee needs in a friendly and professional manner
• Provide referrals and social support to appropriate well-being resources, programs, and health care services
• Connect to local services and community resources to address specific needs
• Engaging thoughtfully to help individuals that don’t know they need care or exactly what care they need
• Follow-up with employees on referrals to ensure individual needs have been met
• Complete required record keeping for tracking results and provide feedback on program goals and objectives in a timely manner
• Schedule onsite Employee Assistance Program (EAP) appointments
• Help download apps and register for programs as part of employer benefits
• Wellness initiative campaigns communication
• Staff monthly onsite events to promote the Cast Care Center as well as the Well-Being Navigator role
• Present on various health and wellness topics as requested by client
• Support client’s annual enrollment via webinars and in-person support as requested
• Nimble and flexible nature required to engage the evolving needs of the population

Benefits

• Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level