Welcome Desk Receptionist

National Jewish Health • Denver, CO

250d • $18 - $23

About The Position

The Welcome Desk Receptionist represents a welcoming and professional environment for patients, visitors and staff. Serves as the primary point of contact at the front desk, managing phone calls, assisting patients and staff, and provides administrative support.

Requirements

• High school diploma or equivalent preferred.
• A Minimum of six (6) months of customer service required.

Responsibilities

• Create a positive, inviting first impression to promote and maintain open communication with all.
• Welcome and direct patients, visitors and staff upon arrival and direct them to the appropriate area.
• Answer incoming calls and route them to the appropriate area.
• Route deliveries to the appropriate area.
• Coordinate long-distance, conference and international calls for our providers and staff.
• Perform clerical or data processing functions as needed.
• Adhere to security protocols: manage vendor log, issue visitor badges and monitor building entry procedures.
• Maintain the front desk organization. Clean and well-stocked with supplies.

Benefits

• Comprehensive Medical Coverage: Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.
• Paid Time Off: Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.
• Dental & Vision Plans: Coverage effective the first of the month after hire.
• Retirement Savings: 403(b) plan with employer contributions after two years.
• Wellness Incentives: Earn up to $200 annually for preventive health activities.
• Tuition Reimbursement: Up to $5,250 annually for full-time and part-time employees.
• Child Care Assistance: Childcare Flex Spending Account (FSA) with annual employer contribution.
• Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible employer.
• Disability & Life Insurance: Employer-paid plans and optional buy-up choices.
• Voluntary Benefits: Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan.
• Exclusive Discounts: Savings on local services, insurance, and RTD bus passes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED