Welcome Center Associate (Part-Time)
About The Position
Are you a night person looking for a few hours a week to join a great team to engage with fun members? Are you organized, reliable, enthusiastic, and personable? Do you like working with people with a focus of making their visit the most enjoyable possible? If so, the Greendale Family Branch YMCA is looking for you to join our Welcome Center. The candidate must have excellent interpersonal/ human relations skills, including the ability to establish and maintain a positive work environment with staff, volunteers, and members and the ability to resolve conflict in a professional manner.
Requirements
- At least 18 years old
- Able to use and navigate on a computer and computer related systems
Nice To Haves
- At least one year of customer service experience preferred
Responsibilities
- Greet all YMCA members coming in when scanning their membership passes & create a friendly atmosphere at the branch
- Provide accurate information about programs, YMCA memberships and policies to members & potential members
- Promote membership at the YMCA and present new member materials to establish and engage potential new members including the sales of new membership enrollments
- Responsible for entering member cancellations and follow up with phone calls as needed
- Assist with any administrative tasks, member requests and follow front desk procedures
- Follow all guidelines and policies according to the YMCA of Central Massachusetts including following emergency procedures when necessary
- Attend staff meetings and trainings as required
- Perform other assigned duties as needed
Benefits
- Access to the Facilities for all YMCA employees
- Employee Assistance Program
- Sick Leave
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
