Weekend Staffing Coordinator
About The Position
We are seeking a highly organized and compassionate Staffing Coordinator to join our team here in Golden Valley. As a critical member of our team, you will play a pivotal role in ensuring the smooth and efficient delivery of care to our clients. The ideal candidate possesses exceptional communication skills, an ability to multitask in a fast-paced environment, and a genuine passion for providing high-quality care to individuals in need. As the Scheduling Supervisor, you will be responsible for coordinating schedules, managing caregiver assignments, and maintaining strong relationships with both clients and field staff. At Home Health Care, Inc., we employ self-driven individuals who are passionate about providing quality health care like nursing, therapy, and home health aide services to residents of 21 Minnesota counties. With over 30 years as a locally-owned Medicare-certified home health agency, we have grown into a family of services, continuing to find new ways to bring the best care to wherever our clients call home. Joining our team as a Scheduling Supervisor offers an exciting opportunity to make a meaningful impact on the lives of our clients and caregivers. If you are dedicated, detail-oriented, and passionate about delivering exceptional care, we invite you to apply for this rewarding position.
Requirements
- Proven experience in scheduling, preferably in a healthcare or home care setting.
- Excellent organizational and time-management skills.
- Strong interpersonal and communication skills, both written and verbal.
- Ability to handle stressful situations and solve problems effectively.
- Proficient computer skills, including experience with scheduling software and Microsoft Office.
- Empathy and compassion for individuals requiring home care services.
- Must be able to work on-site and occasionally flexible hours based on client needs.
Nice To Haves
- Knowledge of state and federal regulations pertaining to home care services is a plus.
Responsibilities
- Schedule Coordination: Create and manage client and caregiver schedules, ensuring optimal care coverage and continuity. Work closely with clients and their families to determine care needs and preferences. Collaborate with the Care Manager and Nursing staff to develop personalized care plans for clients. Handle schedule changes, last-minute requests, and emergencies promptly and effectively.
- Client Relations: Establish and maintain strong relationships with clients and their families, demonstrating empathy and understanding. Conduct periodic check-ins with clients to assess satisfaction with services and address any issues. Act as the primary point of contact for client inquiries, concerns, and service requests.
- Documentation and Reporting: Maintain comprehensive and organized records of client and caregiver information, schedules, and changes. Prepare reports on caregiver availability, hours worked, and client satisfaction as required.
- Quality Assurance: Monitor the delivery of care to ensure it aligns with agency standards and client expectations. Participate in quality assurance initiatives, identifying areas for improvement and implementing necessary changes.
- Team Collaboration: Collaborate with the administrative team, including Care Managers and HR, to ensure smooth operations. Communicate effectively with all staff members to facilitate seamless care transitions.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
