Weekend On Call Coordinator
About The Position
We are looking for an individual to be on-call at least two weekends a month. This person will be the point of contact for our clients/their families, our employees, and prospective clients and their requests. This role will also support our caregiver scheduling function. So, live your best life possible by helping others live theirs. Our employees are the heart and soul of what we do. At ComForCare, we like to celebrate successes and have fun while building meaningful relationships. Join our team and be a part of a certified Great Place To Work® ! Live your best life possible while helping others live theirs. Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day. At ComForCare, it is our CaregiverFirst promise, that our caregivers will be: Treated with respect and dignity. Provided exceptional training on a regular and ongoing basis. Are never alone in the field - support is always available. Thoughtfully matched with clients that they are compatible with. Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®.
Requirements
- Demonstrates ability to effectively communicate and interact with clients/family, co-workers, and prospective clients
- Detail-oriented with outstanding customer service skills
- Ability to perform multiple tasks under strict deadlines
- Resident of the Washington DC metro area
- Work from home (but must live in the state of Virginia)
Nice To Haves
- Availability for occasional weekday off-hours support is a plus
Responsibilities
- Answer Agency phone calls, and regularly check for voicemail messages, emails, and Text-Em-All text messages, and respond to individuals in a timely manner
- Document intake information for prospective clients in the Intake Summary Form and notify owner of such inquiries
- Handle and coordinate caregiver staffing for call offs and open shifts
- Ensure open shifts are covered by the close of each day for the following day
- Report client/family/employee concerns as well as any incidients that occurred to the supervisory staff
- Attend a weekly client status call with office staff and nurses
Benefits
- 401(k) matching
- Flexible schedule
- Medical insurance
- Dental insurance
- Vision insurance
- 401-K (with employer match)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
