Weekend Intake Receptionist

The Law Office of Bryan Fagan • Houston, TX

28d • Onsite

About The Position

The Intake Weekend Receptionist serves as the first point of contact for clients and visitors at the Law Office of Bryan Fagan, PLLC. This role requires a friendly, professional, and dependable individual who can provide exceptional customer service while managing a variety of administrative and intake-related tasks. The ideal candidate will be organized, punctual, and comfortable working independently during weekend hours. This position is vital in maintaining a welcoming environment and ensuring all client interactions are handled efficiently, professionally, and with care.

Requirements

• 1–2 years of experience in customer service, office administration, or client-facing roles preferred.
• Strong interpersonal and communication skills.
• Excellent organizational skills with the ability to multitask and prioritize effectively.
• Proficient in technology, including CRM software (HubSpot preferred) and Google Suite.
• Dependable, punctual, and able to work independently during weekends.
• Friendly and professional demeanor with a client-first attitude.

Nice To Haves

• Spanish-speaking ability preferred.

Responsibilities

• Greet and assist clients, visitors, and potential new clients in person and over the phone.
• Answer, route, and manage incoming calls using a multi-line phone system.
• Schedule and confirm appointments in HubSpot and Google Calendar.
• Maintain an organized and welcoming lobby, waiting area, and conference rooms.
• Support the intake process by following structured scripts and gathering accurate client information.
• Scan, copy, fax, and file documents as needed.
• Collect and route mail and hand-delivered packages.
• Serve beverages and ensure the client reception area remains professional and inviting.
• Assist with administrative tasks such as ordering supplies or preparing materials.
• Handle sensitive client information with discretion and confidentiality.
• Perform other duties as assigned by the Intake Manager or leadership team.

Benefits

• 401(k) matched at 5%
• Dental insurance
• Health insurance
• Vision insurance

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees