Weekend Evening Concierge

Bozzuto • San Francisco, CA

1d • Onsite

About The Position

At Bozzuto, every team member is committed to doing good for those around them by designing, building, managing, and maintaining unique residences. The company fosters a welcoming, inclusive workplace where teamwork thrives, guided by core values of concern, creativity, passion, and the pursuit of perfection. As the Weekend Evening Concierge (Resident Concierge), you are the initial point of contact for prospects and residents, responsible for creating excellent first impressions and cultivating positive ongoing relationships. Your ability to engage in conversation and make people feel at home is crucial, as is personalizing interactions by knowing customers' names and preferences, including those of their pets.

Requirements

• 2+ years’ experience in a hospitality, retail, travel or hotel environment
• Outstanding communication skills, both written and verbal
• A sharp professional appearance
• Competent with various software, apps and computer programs
• An eye for detail and a knack for anticipating a customer’s needs
• A customer-focused mentality
• Ability to lift up to 25 pounds

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
• Generating awareness, interest and excitement via social media
• Encouraging happy customers to share the love by writing reviews on social networking sites
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
• Working weekends or evenings depending on the shift

Benefits

• Competitive compensation
• Health & wellness benefits (coverage for medical, dental, and vision, including access to the best doctors at an affordable price)
• Paid leave (20 days of paid time off plus holidays)
• Retirement planning (401k program with a company match)
• Tuition reimbursement
• Many other programs to support career development and growth
• A place you belong (diverse range of employee resource groups)
• Additional bonus opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees