Weekend Dispatcher

J&A Heating, Cooling, Plumbing, and Electrical • West Mifflin, PA

1d • $22 - $27 • Remote

About The Position

At Apex Service Partners, we’ve been delivering top-quality home services for decades. Our commitment to customer satisfaction, teamwork, and personal growth drives everything we do. As a Weekend Dispatcher, you’ll be the friendly voice that guides our customers from first contact to job completion—making a real impact every day. Shift: 8AM-6PM Saturdays & Sundays (flexibility to work from home) Pay: $22.00 - $27.00 per hour, based on experience

Requirements

• High School Diploma or GED
• Prior dispatch or customer service experience (1 year preferred)
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Computer literacy and ability to learn new systems quickly
• Problem-solving ability and sound judgment
• Pre-employment background check and drug screening may apply (as permitted by law)

Responsibilities

• Dispatch technicians to job sites with efficiency and precision
• Manage inbound customer calls and assess service needs
• Schedule technicians for emergency and routine visits
• Provide top-tier customer service throughout every interaction
• Maintain accurate logs of vehicles, equipment, and job progress
• Assist with basic clerical tasks such as filing and organizing
• Collaborate with team members and contribute to a supportive environment
• Flex to other duties as needed

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED