OFF-HOURS DISPATCHER – NIGHT & WEEKEND SHIFT

Leonards Express Inc•Farmington, NY

2h•$21 - $23•Onsite

About The Position

Leonard’s Express is growing, and we’re looking for a sharp, calm-under-pressure Off-Hours Dispatcher to support our drivers overnight and on weekends. At Leonard’s, dispatchers are called Driver Advocates because you’re the first call when a driver needs help — and the person who keeps freight moving safely and on time. If you like solving problems, making decisions, and being the steady voice people rely on, you’ll fit right in.

Requirements

At least 1 year of dispatch or transportation experience
Superior computer skills and phone etiquette
Strong communication and customer-service instincts
Ability to prioritize fast-moving situations
Comfortable working independently and making decisions
Experience with TMW, TMT, or similar systems
Proficient with Microsoft Office
High school diploma or GED
Must be available Weekdays between 4 PM – 6 AM
Must be available Weekends & holidays (all day)

Responsibilities

Monitor and track loads to ensure on-time delivery
Handle driver calls and resolve issues related to safety, routing, equipment, or customer needs
Communicate updates to customers, planners, and internal teams
Manage “hot” loads and time-sensitive freight
Review incidents/accidents and coordinate next steps
Keep TMW/ISAAC messages updated and accurate
Support driver retention by providing professional, respectful service
Set up after-hours carriers and issue EFS codes when needed