Wedding & Social Events Services Coordinator - 2026 Summer Season

Jay Peak Resort • Jay, VT

11d • $19

About The Position

A key liaison with wedding and social event clients and internal departments (F&B, lodging, maintenance, security and parking, etc.) by effectively maintaining various communication skill sets. This is accomplished through administrative support, working on special projects as assigned and being proactive and responsive in a timely, friendly, tactful and professional manner.

Requirements

• One year certification from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
• Intermediate Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
• High Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Visual One Software, Maestro, Microsoft WORD and Excel and Billing principles required.
• Must have valid Driver’s License and be able to meet requirements of Jay Peak Resort’s automobile insurance policies. Must have the ability to rent vehicles.
• Must be energetic, personable, and service oriented.
• Excellent reading, writing and oral proficiency in the English Language.
• Excellent time management skills & ability to multi-task.
• Ability to learn quickly and become proficient in new software systems.
• Strong selling and servicing skill set.
• Catering and banquet service knowledge.
• Must be able to handle and prioritize multiple tasks, be detail-oriented, and a self-starter.
• A forward thinker who can anticipate the needs of the clients and Wedding Sales Coordinator while being a good listener and solution provider.
• A minimum of one year hotel Convention Service or Hotel catering sales experience required.

Nice To Haves

• Previous structured sales training course a plus.
• Bilingual verbal communication (French and English) highly preferred.

Responsibilities

• Work closely with Wedding Sales Manager, fellow coordinators and other internal departments.
• Maintain an active trace/follow-up system for all incoming inquiry calls and daily job duties.
• Generate complete and correct daily event schedules and reader boards.
• Prepare and maintain weekly reports such as weekly resume agenda and Impact sheets.
• Maintain the banquet event order book along with banquet event order distribution to all pertinent departments.
• Learn to be fully versed in all venue locations.
• Organize and keep filing system of past groups.
• Attend and participate in all required meetings.
• Keep internal team promptly and fully informed of all problems or unusual matters to optimize solution deployment where appropriate.
• Utilize Visual One computer program for booking Sales and catering groups.
• Generate Banquet Event Orders for assigned events.
• Generate Group Resumes for all hotel events.
• Utilize Visual One system for accurate blocking of events, groups, traces, and generation of BEOS
• Work closely with our reservations team to assist with lodging question, etc.
• Arrive at scheduled work time, with a neat and professional appearance.
• Maintain calm and focus in dealing with all clients either on the phone or in person.
• Attend daily departmental meeting as needed.
• Remain available to hotel colleagues via email while on property
• Collect, organize, copy, and distribute banquet event orders
• Up sell full complement of resort activities from water park, Ice Haus, golf, hiking, tram rides, Clips & Reels, etc.
• Other duties as assigned, which could be directly related, or unrelated to original position.

Benefits

• $19/hr
• Paid Sick Time
• 401k program eligibility with employer match after a year of employment with 1,000 hours of service
• Remote work and/or flexible schedules (depending on position)
• FREE or deeply discounted season passes for you and your dependents
• Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
• Seasonal employee parties
• Regular free employee breakfasts/lunches, family events, and parties

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree