Luxury Resort Hiring Wedding & Events Sales Manager

Talentuition, LLC•Galloway Township, NJ

69d

About The Position

Our luxury resort in Atlantic County is adding a Wedding & Events Sales Manager to our team, interviewing now. As we move into a phase of growth and development, we are seeking a dynamic, meticulous, and ambitious Wedding & Events Sales Manager to join our team of professionals. The Wedding & Events Sales Manager plays a pivotal role in the management team, responsible for delivering the exceptional service, quality, and profitability of our premium catering business. The Sales Manager will be relied upon to facilitate the sales of weddings and events while maximizing opportunities for additional events during wedding or event weekends. Our reputation as a primary luxury destination relies upon the ability and experience of our Wedding & Events Sales Manager, and we are willing to invest in and train the right person. If you’re looking for more than just your next job and want to work for an organization with integrity that genuinely cares about our people, please apply today for immediate consideration.

Requirements

Bachelor's Degree preferred
Must have a minimum of 3 years’ experience in progressive leadership roles within the hospitality industry in lieu of degree
Minimum of 2 years in a supervisory/management role within the hospitality industry
Demonstrated success in creating creative and practical solutions to increase employee productivity and maximize profitability
An exceptional “eye” for detail of event execution, hospitality culture, venue conditions, and required human capital skill sets
Possess the ability to interpret financial and operating reports and plan/ budget with financial staff
An effective communicator with excellent written and verbal skills for client, employee, and vendor interactions
Outstanding organizational skills
A collaborator with leadership teams to optimize client experience, productivity, and financial results
Relationship management
Strong work ethic
Good interpersonal skills
Meticulous attention to detail
Self-Starter

Responsibilities

Prospect, schedule, and follow-through with appointments for guests to view our facilities and give an overview of our packages and resort options
Determine and confirm availability of event space, lodging, and food and beverage needs
Sell room blocks with wedding sales
Create proposals based on needs, interests, and expectations of the wedding couple, encompassing all facets of the resort
Close sales and all aspects of sales management
Write multi-layered contracts and agreements covering all aspects of a wedding/wedding weekend
Attend regional bridal shows
Collect payment from guests
Coordinate all details leading up to and including the day of the event with the catering team
Prepare Event Orders for distribution. Communicate and confirm any event changes with the appropriate staff
Complete Event Orders with guaranteed counts, settle any financial debts or credits. Mail thank- you letters along with a guest questionnaire
Look out for the safety of our staff and guests
Ensure that our guests enjoy their stay with us
Must be very flexible with your schedule as weekend availability is required
Work closely with our Banquet Leader and his/her coordinators
Work as a strong team with other Sales Managers to ensure no double ballroom bookings
Participate in weekly Group Impact Meetings and BEO Meetings, addressing issues and concerns for stakeholder groups relative to the wedding segment
Daily use of Catering and CRM software to book event space and create BEO's
Answer questions from guests via email, including but not limited to, vendor recommendations, hotel room blocks, onsite amenities, etc.
Build rapport and establish trust with clients and guests; ensure clients and guests feel welcome and are given prompt, friendly, and courteous service
Follow up with any guest complaints and ensure full resolution
Solicit and review client, guest, and manager feedback
Stay current on all trends to remain competitive within the event industry and ensure continuous improvement
Ensure events are executed at the highest standards set by protocol with the catering team
Ensure safety and security procedures are followed
Work as a team with catering department to ensure a smooth transition and planning process for all guests
Assist with training and mentoring team members when necessary
Follow all standard operating procedures (SOPs)
Develop vendor relationships, attend networking meetings, and plan bridal events
Performs other duties as assigned