Halberstadt's Bismarck-posted over 1 year ago
Full-time
Fargo, ND

Join our premier men's clothing store, renowned for our exceptional quality and customer service. We specialize in providing premium attire for all occasions, with a dedicated focus on weddings. Our mission is to make every groom and groomsman look and feel their best on the big day. We are seeking a dynamic and detail-oriented Wedding Department Controller to oversee our wedding department. The successful candidate will be responsible for managing all aspects of wedding attire sales and services, ensuring a seamless and exceptional experience for our clients.

  • Oversee day-to-day operations of the wedding department, ensuring high standards of customer service and satisfaction.
  • Consult with clients to understand their needs and provide expert advice on wedding attire selection.
  • Manage inventory, including ordering, tracking, and maintaining stock levels of wedding attire and accessories.
  • Coordinate with tailors and alteration specialists to ensure timely and precise fittings.
  • Develop and implement sales strategies to meet and exceed departmental targets.
  • Train and mentor wedding department staff to maintain a high level of product knowledge and service excellence.
  • Handle customer inquiries, complaints, and feedback professionally and efficiently.
  • Stay current with wedding fashion trends and industry developments.
  • Proven experience in retail management, preferably in men’s formalwear or wedding attire.
  • Exceptional customer service and communication skills.
  • Strong organizational and multitasking abilities.
  • Ability to work well under pressure and meet deadlines.
  • A keen eye for detail and a passion for fashion.
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