About The Position

We are seeking a skilled and experienced Website Coordinator to maintain content on our websites and contribute to the continuous optimization of our web presence. The Website Coordinator plays a critical role in the Web Strategy and Operations team, a part of the Digital Marketing team. The Web Strategy and Operations team supports both marketing and the wider Turnitin organization (i.e. internal clients) globally. You will work collaboratively with cross-functional teams, contributing to Turnitin’s revenue targets by providing a first-class digital marketing service that meets and exceeds the expectations of colleagues and customers.

Requirements

  • Minimum of 3 years experience with website content and reporting support.
  • Excellent organizational and project management skills.
  • Strong communication, project management and collaboration skills with internal and external stakeholders.
  • A team player with a customer-centric focus while able to work independently.
  • Moderate understanding of front-end development such as HTML and CSS.
  • Knowledge of SEO best practices and experience with SEO tools.
  • Working knowledge of global data privacy regulations (GDPR and CCPA).
  • Familiarity with content management systems (e.g., WordPress, Drupal, Contentful,, Pardot).
  • Experience with Google Analytics 4 (GA4), including ad-hoc reports and event tracking configuration.

Nice To Haves

  • Experience with Crownpeak/FirstSpirit a plus.
  • Basic understanding of web design principles and UX/UI concepts.
  • Working knowledge of Google Looker Studio (Data Studio) a plus.

Responsibilities

  • Web Content Support
  • Utilize content management systems (CMS) to upload, format, organize and publish web content.
  • Regularly update and maintain the content on the website to ensure accuracy and relevance.
  • Support content authors with content entry questions or issues.
  • Implement on-page SEO best practices to improve organic search visibility.
  • Stay informed about SEO trends and implement strategies to enhance website ranking and performance.
  • Analyze & Experiment
  • Collaborate with cross-functional teams to gather information and insights for content creation.
  • Monitor website analytics to track the performance of content and identify areas for improvement.
  • Support with reporting on key performance indicators (KPIs) related to web content and SEO, including the design and creation of reporting dashboards.
  • Collaboration and Communication
  • Work closely with the in-house design and web development teams to ensure a seamless and user-friendly experience on the website.
  • Participate in development sprints as a QA resource to ensure content and SEO are not negatively impacted.
  • Support global stakeholders by acting as a point of contact for the Web Strategy and Operations team and escalate as needed.

Benefits

  • Remote First Culture
  • Health Care Coverage
  • Education Reimbursement
  • Competitive Paid Time Off
  • Self-Care Days
  • National Holidays
  • 2 Founder Days + Juneteenth Observed
  • Paid Volunteer Time
  • Charitable contribution match
  • Monthly Wellness or Home Office Reimbursement/ Access to Modern Health (mental health platform)
  • Parental Leave
  • Retirement Plan with match/contribution varies by country

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

251-500 employees

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