Website Administrator

San Juan Regional Medical Center•San Juan, PR

About The Position

Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community. The Website Administrator is a detail oriented, audience-centric team player who is responsible for the strategy, development, performance, and day-to-day management of SJRMC’s public website and employee intranet. This role ensures both platforms deliver a high-quality, user-centered experience that supports organizational goals, enhances engagement, and drives measurable results. This role is at the heart of our content strategy, responsible for creating, curating, and optimizing a high volume of written content across digital platforms. This individual ensures every piece meets quality standards, drives SEO performance, and leverages analytics for continuous improvement, all while collaborating across teams to deliver cohesive digital experiences aligned with strategic priorities Required Behaviors: As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Requirements

Demonstrated experience managing websites and/or intranet platforms
Working knowledge of HTML, CSS, and UX/UI best practices
Experience implementing and managing SEO strategies
Proficiency with Google Analytics and data-driven optimization
Strong understanding of digital content strategy, site architecture, and navigation
Ability to translate strategic goals into effective web experiences
Strong writing and editing skills for web-optimized, on-brand content
Strong organizational skills with the ability to manage multiple priorities

Nice To Haves

Bachelor’s degree in Journalism, Communication, Marketing, or a related field
Two (2) to three (3) years’ experience in website management, digital strategy, or related role
Experience with CMS platforms and CRM integration
Knowledge of accessibility standards and compliance best practices
Self-directed with strong problem-solving skills and attention to detail

Responsibilities

Lead the strategic planning, development, and ongoing management of the public website and employee intranet
Establish and maintain brand-aligned content standards, workflows, and quality controls
Evaluate industry trends, competitor sites, and emerging technologies to inform future development priorities
Optimize user experience (UX), information architecture, navigation, and accessibility
Implement and manage SEO strategies to increase visibility, traffic, and conversions
Monitor, measure, and evaluate site performance using analytics tools; develop dashboards and KPI reporting
Make data-driven recommendations to improve site efficiency, effectiveness, and engagement
Oversee development, publishing, and maintenance of website and intranet content to ensure accuracy, timeliness, and functionality
Write and produce digital content to clearly and effectively communicate on-brand organizational information
Train and support departmental content contributors for the Intranet
Develop and maintain website design and content guidelines
Provide creative digital solutions that enhance user engagement and support marketing initiatives
Collaborate across teams to deploy integrated campaigns across digital platforms
Partner cross-functionally to ensure digital communications are accurate, sensitive, and aligned with brand standards
Provide support as backup for social media communications and related digital initiatives as needed
Ensuring all digital content prioritizes the needs and interests of patients and families – Sacred Trust
Promoting collaboration and shared accountability across departments – Team Accountability
Presenting truthful, accurate, and inclusive information – Thoughtful Anticipation
Respecting diversity and the uniqueness of individuals through thoughtful digital communication – Personal Reverence
Utilizing creativity in copywriting and navigation deliver a high-quality, user-centered experience – Creative Vitality
Each employee is responsible for implementing SJRMC’s Service Standards into their daily work: Safety, Courtesy, Effectiveness, and Stewardship
Other duties as assigned; including some graphic design work, social media communications, and support team efforts