Web Product Manager, Business Professionals

Intelliswift • San Francisco, CA

48d

About The Position

Clients website is one of the most heavily trafficked corporate websites in the world, and a primary customer interaction point for Client. Our product management team focuses on making this website an outstanding experience for all customers. Working in close partnership with fellow team members, you will drive the future direction and strategy for driving acquisition and engagement for our Business Professional customer segment. You will work with dedicated cross-functional teams to deliver product releases, optimize the site relentlessly, and ensure that the projects accomplish their business goals.

Requirements

• MBA or BA/BS with 5 years product management or equivalent experience
• Experience building site experiences by digging into customer needs, research, and data.
• Experience leading complete (end to end) product life cycles.
• Proven excellence in the areas of multi-variate testing, fast iteration testing, and incorporating insights from testing to product innovation.
• Proficiency defining roadmaps and delivering with teams that employ agile software development methodologies. Experience writing detailed product requirements and user stories.
• Ability to handle issue resolution and mitigate risk to the product roadmap.
• Highly analytical; strong focus on using data to drive decisions, define and achieve measurable key results for the site.
• Experience working with complex problem spaces and an ability to manage open-ended design projects that may be ambiguous or ill-defined.
• Self-starter with consistent record of successfully kick-starting new initiatives and to drive complex issues through analysis and resolution.
• Results-focused, attention to detail and follow-through, and ability to work effectively at all levels within the organization and with partners.
• Excellent written and communications skills. Equally able to talk to and influence engineers, senior executives, and customers.
• Ability to craft clear, compelling recommendations supported by strong analysis and business logic, and articulate them to the organization to gain support for recommendations.
• Familiarity with experience design, including real examples of customer validation techniques, including user research, usability testing, and journey mapping.
• Ability to juggle several initiatives and shift priorities as needed.
• Ability to easily cross between high-level strategy to day-to-day implementation.

Responsibilities

• Use data, customer insights, and industry benchmarking to find opportunities to build innovative capabilities and compelling user experiences.
• Collaborate with Design, Engineering, Sales, Product, Legal, and Customer Support to rapidly conceptualize, prototype, market validate, and launch new product ideas and innovations.
• Define measurable goals and metrics, set priorities, and run a backlog of features and functionality; work with engineering, design, and QA to meet those requirements.
• Build and prioritize a 6-12 month roadmap and determine the best implementation method and schedule. Make thoughtful trade-offs to balance quality, customer value, and schedule.
• Design and conduct product discovery and optimization experiments using quantitative (A/B tests) and qualitative techniques.
• Identify, prioritize and drive resolution for project issues.
• Assess and report on the results of initiatives against key performance indicator targets.
• Thorough understanding of business and product strategy to present and influence decision- making of concepts, business rationale and key findings to partners and senior leaders.
• Engage with regional sales and product marketing around Go-To-Market plans.

What This Job Offers

• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 1,001-5,000 employees