Web Development Process Analyst (Business Process Analyst 1)- 20067120

State of Ohio•Columbus, OH

25d•Onsite

About The Position

We are seeking a motivated and detail-oriented Junior Business Analyst to join our Web Team. Under the immediate supervision of the Web Team Manager, this role is designed to develop foundational skills in business process analysis, technical documentation, and stakeholder communication. The ideal candidate will be eager to learn and grow within a collaborative IT environment, supporting the development and implementation of information technology solutions across all BWC business units.

Requirements

36 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
Or completion of associate core program in computer science or information systems AND 18 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
Or completion of undergraduate core program in computer science, information systems, or business administration AND 12 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
Or equivalent of minimum class qualifications for employment noted above.

Responsibilities

Assist in the creation and coordination of technical documentation (e.g., workflows, instructions, meeting notes, communications).
Support business users and technical staff (developers, project managers, IT staff) in developing strategies and systems for IT solution implementation.
Participate in requirements gathering sessions with stakeholders, business owners, and customers.
Create and maintain documentation using Microsoft Office tools (Excel, Word, etc.) for communication with developers and project stakeholders.
Attend and contribute to meetings (in-person and via Microsoft Teams), assisting in the identification and validation of documentation and requirements.
Develop process flows and flowcharts using Visio, Word, and Excel.
Communicate effectively with project stakeholders and business units using Teams and Outlook.
Assist in analyzing and recommending solutions to business problems through technical implementations.
Serve as a liaison between stakeholders, managing expectations and ensuring clear communication across project teams.
Support risk and change management activities related to processes, projects, and procedures.
Capture and organize information from requirements gathering sessions using Microsoft tools.
Gain exposure to advanced business modeling, technology solution evaluations, and vendor recommendations.
Provide mentorship and support to peers and junior staff through documentation and informal guidance.