Web Content Specialist, Position No. 01142

Virginia Information Technologies Agency • Richmond, VA

6d

About The Position

The Virginia Department of Motor Vehicles is hiring for a Web Content Specialist
for a position within its IT Services department at our headquarters location in
Richmond, VA.

The Web Content Specialist manages and develops content for DMV’s public
website, DMV intranet, and other digital platforms. The role involves
collaborating with internal stakeholders to ensure content aligns with design
and compliance standards, including ADA and WCAG guidelines. This position
requires a focus on ensuring website functionality, accessibility, and usability
to meet both agency and public needs.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond,
Virginia, serves approximately 6.2 million licensed drivers and ID card holders
with over 8.4 million registered vehicles. In addition, DMV serves a wide array
of businesses, including dealers, fuels tax customers, rental companies, driving
schools, other state agencies, local governments, and non-profit
organizations. DMV operates upon five fundamental core values: Trustworthiness,
Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk
about our core values, we live them!

Requirements

• Strong technical writing skills with the ability to translate complex subjects into easily readable content.
• Strong knowledge of web design principles and usability standards
• Experience addressing web compliance issues, ensuring adherence to ADA and WCAG standards.
• Proficiency in HTML5, CSS, and content management systems.
• Experience managing digital content across websites or intranet platforms, ensuring alignment with business needs.
• Experience leading web content design projects from planning through execution, coordinating with cross-functional   teams.

Nice To Haves

• Experience analyzing usability data to identify trends and areas for improvement.
• Proficiency with content audits and web analytics tools for monitoring site performance.
• Familiarity with project management methodologies to track milestones and document progress.

Responsibilities

• manages and develops content for DMV’s public website
• manages and develops content for DMV intranet
• manages and develops content for other digital platforms
• collaborating with internal stakeholders to ensure content aligns with design and compliance standards, including ADA and WCAG guidelines
• ensuring website functionality, accessibility, and usability to meet both agency and public needs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed