WC Claims Manager

CorVel Corporation

13h • Remote

About The Position

The WC Claims Manager is responsible for the overall operation of a designated
office.  The Claims Manager participates in formulating and administering
company best practices as well as developing long-term goals and objectives,
analyzing costs, activities and operations, supporting the goals of the Claims
Department and CorVel.

This is a remote position.

Requirements

• Excellent written and verbal communication skills necessary for customer contact, negotiation, presentations, project management and personnel management
• Effective quantitative, analytical and interpretive skills
• Excellent leadership skills, with a demonstrated ability to motivate staff and obtain results through teamwork
• Ability to function effectively under time constraints, consistently meet deadlines and handle multiple tasks in a demanding work environment
• Ability to remain poised in stressful situations and communicate diplomatically via various communication channels
• Computer proficiency and technical aptitude with the ability to utilize common computer applications
• Strong interpersonal, time management, project management, and organizational skills
• Maintain a high level of professionalism
• Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation
• Bachelor's degree or a combination of education and equivalent industry-related experience, with a record of steady advancement in Workers’ Compensation claims administration
• Minimum of 6 years’ comprehensive workers’ compensation administration experience
• Minimum of 2 years' recent supervisory or management experience
• Current license or certification in Workers’ Compensation must be maintained throughout employment with CorVel

Nice To Haves

• Self-Insured Certificate preferred

Responsibilities

• Represents the company in a professional manner to both internal and external customers and clients
• Directs the performance and development of the employees in their department
• Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements
• Assures peak performance of the team through continued training and coaching, coupled with regular performance evaluations
• Utilizes jurisdictional expertise and knowledge of regulatory rules, statutes and procedures governing these jurisdictions to ensure compliance
• Monitors operational workflow and manages appropriate/adequate staffing levels and staff retention strategies
• Develops and oversees the implementation of common claim practices and procedures
• Directs and controls the review and settlement of high dollar or potential high dollar claims, as well as any claims that are beyond the authority of subordinate claims personnel
• Promotes operational efficiency, quality, and consistency by continuously improving processes, people and systems
• Ensures compliance with CorVel’s policies and procedures
• Ability to travel overnight and attend meetings
• Additional duties as assigned

Benefits

• A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager