Waterpark Supervisor
About The Position
As a Waterpark Supervisor, you will: Conduct classes, training and in service training for aquatics staff. Develop, implement, and monitor programming and schedules for waterpark operation. Direct the implementation of department policies and procedures by conducting in-depth analysis, planning, and implementation of utilization data and other inputs. Develop detailed, realistic, and comprehensive plans that support organizational objectives. Communicate effectively with both internal and external customers, using tact and diplomacy to defuse anger, collect accurate information, and resolve conflict. Perform supervisory tasks of a team, including resolving conflict, coaching, and developing others, promoting teamwork, and performance management. Prepare, design, order, and distribute marketing material for Waterpark. Perform other tasks as assigned by the Manager of Waterpark & Activities. This individual must possess and adhere to the following core values: Integrity – Doing the right thing when no one is looking. Passion – Creating a positive impact. Work Ethic – Taking pride in your work.
Requirements
- American Red Cross Lifeguard, CPR, First Aid, and AED Certified.
- Strong verbal and written communication skills with the ability to speak effectively with guests and other team members.
- Strong ability to recognize unsafe and hazardous situations and react properly.
- Must be able to lift 50lbs and work in outdoor weather conditions.
- Must be able to work weekends and holidays as needed.
- Must be at least 18 and have a valid FL State Driver’s License to drive company golf carts.
- Westgate Resorts is a Smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
- Required to pass a background check, drug test, and prove eligibility to work in the United States.
Responsibilities
- Conduct classes, training and in service training for aquatics staff.
- Develop, implement, and monitor programming and schedules for waterpark operation.
- Direct the implementation of department policies and procedures by conducting in-depth analysis, planning, and implementation of utilization data and other inputs.
- Develop detailed, realistic, and comprehensive plans that support organizational objectives.
- Communicate effectively with both internal and external customers, using tact and diplomacy to defuse anger, collect accurate information, and resolve conflict.
- Perform supervisory tasks of a team, including resolving conflict, coaching, and developing others, promoting teamwork, and performance management.
- Prepare, design, order, and distribute marketing material for Waterpark.
- Perform other tasks as assigned by the Manager of Waterpark & Activities.
Benefits
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
