Water Permit Technician

City of Aurora

13d•$28 - $35

About The Position

Aurora Water is responsible for the operation and maintenance of the drinking water, sanitary sewer and storm drainage systems, treatment of drinking water and non-potable reclaimed wastewater for irrigation, billing and collection, public outreach and water conservation, acquisition and development of future water rights, major capital projects programs, and quality control for regulatory compliance and public health. The Water Permit Technician position will reside in the Aurora Water "TAPs Office." The TAPs Office team is responsible for calculating and collecting fees associated with service connection. In addition to this role, the team develops reports for wholesale connection fees, calculates and issues stormwater permit fees, tracks and refunds fiscal securities, schedules inspections, tracks and communicates new accounts to the billing office and answers customer questions as needed. The ream works in the Granicus AMANDA system. The position will be under the supervision of the TAPS office supervisor.

Requirements

Associate's Degree in business, engineering technology, finance or related field
At least two (2) years of professional-level experience in business, finance or engineering
General proficiency in MS Office product.
Establish and maintain effective working relationships with employees, consultants, and citizens
Excel at communication with parties both inside and outside the City
Communicate effectively both orally and in writing
Perform as a task manager for complex projects
Handle sensitive situations with tact and diplomacy
Be a creative thinker who is driven by opportunities to continually improve
Work effectively with a diverse group of people
Take initiative in identifying problems and solution
Handle multiple projects simultaneously and use good judgment in prioritizing work
Behave and make decisions consistent with the City of Aurora values and Water vision and missions

Nice To Haves

Knowledge of AMANDA, SharePoint, EADOCs, GIS, INFOR, Innovyze modeling products, considered a plus
Knowledge of municipal design criteria, fee structures, fee calculations and specifications
Easily learn and operate new computer programs. Accela and Oracle (or other database) experience a plus
Interpret engineer drawings, standards, and specifications

Responsibilities

Calculate and collect fees for water and sewer connection permits
Calculate and collect fees for stormwater and erosion control permits
Manage and refund stormwater fiscal securities
Create, track and communicate new accounts to the billing team
Schedule inspections for water and sewer line service
Track and collect service line inspections fees
Research and issues development fees
Reviews various building permits
Communicate closely with the development review team
Develop monthly and quarterly reports for wholesale districts Metro Wastewater and City and County of Denver fee calculations
Work in the Amanda systems
Facilitate and coordinate project logistics such as verifying, completing and maintaining project documents
Upload and manage Aurora Water documents to Stellent (Oracle) for both internal partners and external customers to view.
Work with IT to develop additional functionalities in the system in use
Find workflow and communication efficiencies and implement
Review, develop and update Standard Operating Procedures
Performs additional duties as assigned

Benefits

Competitive total compensation package
Well-Funded General Employees Retirement Plan
Light rail station minutes away
On-site fitness center and overall employee well-being programs
Internal educational programs to assist with career advancement
Access to innovation workspaces
Rich benefits package with low employee costs
Generous paid-time-off program (Vacation, Sick and Personal leaves)
Retirement pension plan
Rewarding public sector work impacting a large and diverse community
Growing city and employee population
Expansive perk benefits such as free Recreation Center Membership, wellness programs, tuition assistance, career advancement, performance bonus programs, etc.
On-site fitness center and wellness programs
Remote work opportunities