Water Country - Human Resources Intern

Herschend • Portsmouth, NH

16d • Onsite

About The Position

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. We are currently looking for a: Water Country - Human Resources Intern Roles & Responsibilities: The HR Intern is responsible for a variety of tasks that support the daily operations of the HR department. If you desire the professional opportunity to develop leadership skills, working with hosts from varying disciplines and backgrounds, and do it in the most exciting place possible, this is a great opportunity! This position offers students the chance to spend their summer in a fun, fast-paced, and rewarding environment.

Requirements

• Intern candidates must be currently enrolled in a higher education program, majoring in Human Resources, Business Management, Sociology, or related field of study
• Must be at least 18 years of age to comply with NH Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Ability to work outside of normal business hours and at off-site locations
• Must have reliable transportation to and from work for your scheduled shift
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to portray a positive, professional attitude
• Ability to maintain confidentiality and protect sensitive employee data
• Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests
• Must be proficient in Microsoft Outlook, Excel, Word, and Power Point
• Ability to use office technology and equipment, such as PC, software, and copier
• Ability to follow direction, multi-task, and work as part of a team as well as independently
• Ability to remain seated for extended periods of time, while using a computer
• Ability to stand or walk for long periods of time throughout the workday
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more

Nice To Haves

• Minimum of 1-year of related work experience in HR or Hospitality highly desired.
• Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
• Knowledge of Canva, a plus

Responsibilities

• Welcome hosts and guests with a smile and positive attitude!
• Professionally and legally represent Water Country to ensure continued compliance with all federal, state, and local employment laws
• Assist with the hiring of qualified job applicants for open positions; Duties may include, but are not limited to, applicant screening, interviews, onboarding, and new hire orientations
• Coordinate host recognition programs including a robust events schedule including both on-site and off-site locations
• Lead and complete special projects to improve processes related to HR
• Identify opportunities for program improvement and assist with developing and implementing enhancements to HR processes
• Collaborate with leadership and the department heads open channels of communication between departments
• Prepare onboarding information packets for new employees
• Assist with processing HR paperwork, employee transactions, and terminations
• Handle employment-related inquiries from applicants, employees, and supervisors
• Review and track compliance with work permits for minors and International students
• Assist employees with Workday navigation and password resets
• Assist with copying, filing and various other administrative duties, including inbound phone calls
• All other duties assigned by leadership
• Assist with J-1 onboarding, including answering questions, collecting housing deposits, paperwork processing (including Social Security and banking), familiarizing hosts with the property and town of Portsmouth, etc.
• Welcome new arrivals and help get them checked in and moved into housing
• Help clean and prepare suites in the student housing facility prior to moving in and upon moving out, as well as maintaining positive, professional relationships with housing management
• Conduct semi-monthly housing inspections (off-site) to ensure that facilities are kept in excellent condition
• Transport students to approved destinations, when needed
• Assist with addressing any concerns the students may have

Benefits

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Enjoy free entry to Water Country and select Herschend parks at no cost on your days off
• Invitations to exclusive company-sponsored employee events throughout the season

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed