Water and Wastewater Lead

Town Of Windsor•Windsor, CO

17d•$31 - $35

About The Position

As a member of the Public Works - Utilities Division, this position performs professional and lead duties supporting the operation and maintenance of the Town's water distribution and wastewater collection systems. Responsibilities include directing staff in the safe and efficient use of equipment and procedures to clean, repair, and maintain system infrastructure. The role also oversees meter infrastructure for approximately 10,000 customers, responds to customer inquiries, and supports systems that include nearly 200 miles of water mainlines, two storage facilities totaling a combined 5 million gallons, 150 miles of wastewater pipe, and five lift stations. This is a working leadership position that also serves in a lead capacity during snow and ice removal operations. Individuals in the position are required to perform work in a manner consistent with and exemplary of the Town's PRIDE philosophies and the Town's Equal Employment Opportunity policy.

Requirements

Minimum high school diploma or equivalent.
Four (4) years of increasingly responsible experience in water and wastewater operations and maintenance, Public Works, and/or progressive advancement through successive levels of water and wastewater operator certifications.
Must possess and maintain a valid Colorado Class B Commercial Driver's License that meets the Town of Windsor's standards, or have the ability to obtain within one (1) year of employment
Must possess and maintain a Department of Transportation Medical Examiner's Certificate
Must currently possess Colorado Class 2 Water Distribution Operator certification with the ability to progress and earn Colorado Class 3 Water Distribution Operator certification or the ability to obtain within two years of employment
Must currently possess Colorado Class 2 Wastewater Collections Operator certification with the ability to progress and earn Colorado Class 3 Wastewater Collections Operator certification, or the ability to obtain within two years of employment
Ability to obtain a Level D Water Treatment certification
Ability to obtain ASSE or ABPA Backflow Tester certification
APWA Rocky Mountain Public Works Institute, or the ability to obtain Colorado LTAP Supervisory Skills & Development Program, or the ability to obtain FEMA Training Certificates: 100, 200, 700, and 800 obtained within two (2) years of employment.
Flagger certification or the ability to obtain within three (3) months of employment.
CPR/1st Aid certification within three (3) months of employment.
Considerable knowledge of water and wastewater operations methods and administration.
Considerable knowledge of the equipment, facilities, operations, and techniques used in subordinate work units.
Strong knowledge of practices and procedures of utilities maintenance operations.
Advanced knowledge of and experience working with a variety of water and wastewater equipment and materials.
Working knowledge of Town personnel rules and policies.
Working knowledge of the Public Works department and maintenance procedures, construction techniques, heavy equipment operation, water and wastewater infrastructure composition, and hand and power tool usage.
Knowledge of the policies, procedures, and goals of the division, department, and the Town of Windsor.
Knowledge of the principles and practices of public administration, including organizational development, management, budgeting, employee supervision, and training.
Skill in reading and correctly interpreting construction drawings, specifications, and plans.
Skill in understanding and responding to customer needs, establishing and maintaining effective working relationships with employees, the public, and other agencies.
Skill in the operation of staff vehicles and pickup trucks as required for travel in this position.
Ability to exercise considerable initiative and sound judgment; plan, organize, assign, and review the work of subordinate staff to meet department/division goals and community needs.
Ability to communicate effectively verbally and in writing, prepare budget documents, reports, and statistics.
Ability to work well with varied and demanding people and effectively motivate subordinates.
Ability to evaluate program effectiveness and efficiency and make recommendations for improvement.
Ability to work from broad direction with limited supervision.
Ability to organize information in a clear and logical format; evaluate resources and personnel needs; identify, analyze, and address problems and trends in a timely, efficient, and equitable manner.
Ability to organize activities to complete tasks in accordance with priorities, address multiple demands, or meet deadlines; organize tasks and working environment to maximize efficiency; focus attention on tasks, which may be complex, routine, or repetitive, without losing concentration or becoming distracted by external activities; adapt to interruptions, equipment failures, unusual demands, or changing priorities.
Ability to handle confidential information.
Ability to coordinate, analyze, and utilize a variety of reports and records.
Ability to handle emergency situations; employ and enforce safety practices and procedures; and understand and follow written and oral instructions and procedures.
Promotes a culture of safety in the workplace and reports safety hazards.
Ability to use basic mathematical skills in making basic calculations.
Ability to operate a variety of light and heavy equipment and/or vehicles.
Ability to work on-call and after hours, as needed.
Must have the ability to be reached in emergencies, such as through a cell phone.
Ability to work a flexible schedule, which may include additional work when required, working weekends and holidays as needed, and working on-call status with a maximum one-hour response time for yearly on-call rotation and for snow emergencies.
Ability to interpret and implement town policies, resolutions, ordinances, rules, and regulations.
Ability to remain flexible in dealing with changes.
Ability to remain tactful, helpful, and friendly in dealing with the public and other employees.
Ability to use standard office equipment, computer equipment, and software, including Microsoft Office applications and Cartograph software.
Ability to receive, understand, and take positive and appropriate action from information/instructions verbally and/or in writing.
Ability to analyze and evaluate information accurately, and express ideas clearly when providing oral and written reports or recommendations.
Ability to research, evaluate, and use new methods and techniques for operational improvement; ability to draft policies and procedures.
Ability to use initiative and independent judgment appropriately.
Ability to deal constructively with conflict and gain consensus; ability to facilitate change.
Ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations.
Ability to supervise, direct, and train employees.
Ability to work successfully in a team environment.
Ability to consistently exercise discretion, independent judgment, and decision-making.
Ability to research, develop, and lead formal and informal presentations and discussions.
Ability to establish and maintain effective working relationships with employees, elected officials, boards, and members of the general public.
Ability to successfully pass the Department of Transportation (DOT) mandated physical examination as required, and the controlled substance/alcohol tests on a random basis.

Nice To Haves

Coursework in leadership and management from an accredited technical institute, college, or university; in public administration, construction management, environmental sciences, or a field closely related is preferred.

Responsibilities

Assists in assigning specific assignments, job duties, scope, authority, responsibility, roles, and requirements as determined by the Town, Department, Division, and pursuant to laws, regulations, and practices.
Supervising and leading the Utilities Division crews' daily operations in the field, which includes all levels of Utility Technician employees.
Scheduling of employees, assigning work on a daily, weekly, and monthly basis, and monitors progress; guides, trains, and develops employees in the accomplishment of their duties and professional growth; makes recommendations regarding hiring, promotions, discipline, termination and the advancement of Division staff along with addressing complaints and problems promptly.
Directly leads the daily field operations of all levels of Utility Technician employees including water distribution and wastewater collections system installation, repair, and maintenance; water meter installation, repair, testing, maintenance, and water meter reading; sanitary sewer jetting and video inspections; while operating various types of heavy equipment, machinery, and tools in a safe and efficient manner to perform routine tasks to clean, repair, and maintain the water and wastewater systems, and associated infrastructure in other areas within the Town of Windsor.
Directly leads routine inspections of the water and wastewater machinery & equipment, including various-sized types of pumps, valves, flow monitoring equipment, and other associated equipment; to identify deficiencies and safety hazards; recommends and implements projects and repairs to remedy the deficiencies.
Directly leads, develops, and manages preventative maintenance programs for the entire water distribution and wastewater collection systems.
Coordinates with water and wastewater maintenance crews to ensure timely completion of corrective and preventative maintenance aligned with process goals and determines next steps and action plans if necessary.
Accurately maintains documents related to preventative maintenance programs and makes recommendations, implements, and promotes safe working habits.
Directly leads the activities of water and wastewater crews to provide customer service response, answers questions and provides information to the public, investigates concerns or complaints, and recommends necessary action to resolve issues respectfully and professionally; works effectively and in a professional manner with the Town's Utility Billing Division.
Directly leads the underground locate service requests of the PW department, other sections within the Town, and outside agencies by planning, coordinating, scheduling, and aligning internal resources to complete the work.
Monitors and evaluates operational key performance indicators (KPIs) related to water distribution and wastewater collection process efficiencies. Recommend and implement adjustments based on KPI trends.
Mentor, develop, and train operators based on skill gaps and lead individualized training opportunities when needed. Also ensures that Utilities Division employees and all other town employees are trained in the safe and efficient operations of machinery, equipment, processes, and operations of Utilities Division equipment.
Assists the Utilities Supervisor in appraising the performance of subordinate personnel during annual performance evaluations that clearly define expectations. Assists in documenting performance highlights and provides regular feedback to employees.
Assists the Utilities Supervisor in the development of the Utilities Division's annual budget and five-year plan, forecasts additional staffing, equipment, materials, supplies, repairs, and capital improvement projects. Monitors the approved budget to ensure projects are done within the confines of the implemented budget. Contributes to the design review and implementation of capital upgrades.
Provides directions to engineers, consultants, and contractors in terms of confirming contract details, making needed changes, providing operational feedback, and answering questions according to Town guidelines.
Assists Utilities Supervisor in oversight and participation in Backflow and Cross Connection Program compliance testing, reminders, and water shut-off letters to ensure communication is completed in a timely manner.
Assists the Utilities Supervisor in maintaining organized records for audits and inspections by CDPHE. In addition to coordinating and leading compliance testing and sampling.
Assists Utilities Supervisor and Water Systems Superintendent in timely and accurate submittal of CDPHE regulatory reports.
Directly leads industrial pretreatment site inspections, documentation review, and sample collection in compliance with local limits and enforcement response plans.
Provides support to the Utilities Supervisor in areas of expertise, facilitating troubleshooting and knowledge transfer.
Participates in after-hours and weekend on-call rotation and acts as the primary contact for emergency process decisions when not directly on-call.
Assists the Utilities Supervisor in coordinating after-hours and weekend response plans, including on-call team assignments, and reports to the work site to lead during emergency events such as water main breaks, water service leaks, sanitary sewer backups, and flooding situations.
A part of the Snow management team who oversees snow and ice operation tasks in plowing, removing, and hauling snow and ice, along with applying deicers to streets and roads. Performs lead work, assisting and guiding crews as necessary.
Assign and track daily assignments and tasks with the Utilities Supervisor to ensure the completion of daily tasks, which are input into Cartegraph.
Supports a culture of two-way dialogues and ensures Utilities Division employees receive timely and relevant information.
Attends and participates in professional organizations to stay informed of industry innovations and new technology. Encourages recommendations from staff on operation and maintenance procedures and equipment needs.
Creates an inclusive environment by acknowledging the differences, perspectives, and ideas of others.