Watch Specialist (Criminal Justice/Emergency Communications Specialists)

State of Oregon•Salem, OR

6d•Onsite

About The Position

The Oregon Department of Emergency Management (OEM) is excited to announce a new opportunity for a Watch Specialist (Criminal Justice/Emergency Communications Specialist) to join our team! We welcome you to join us today! The Department currently has an opening for one Watch Specialist (Criminal Justice/Emergency Communications Specialist) within the OERS Section of OEM in Salem, Oregon. This is a full-time, permanent position. This position has the opportunities to work a variety of shifts that rotate on a quarterly basis. These positions have a full-time in office work schedule. More information about work schedules is listed below. Watch Specialists staff the State of Oregon’s Emergency Response System Watch Center and provide 24-hour coordination of local, state, and federal resources in response to network system administration and maintenance to emergency incidents provide assistance to callers seeking information, and provide incident coordination, investigative assistance, and emergency response management. These positions serve as points of contact for statewide notification, requiring independent decision making that may have a direct impact on responder safety, life, protection of the environment, and property within the state of Oregon.

Requirements

Two years of communications experience, with computerized systems, working in a public, private or military agency communications center involving frequent contact and/or coordination with the public or other governmental or nongovernmental agencies.
“Communications experience” includes duty as a dispatcher or other person involved in a dispatch or coordination function which is conducted by radio, telephone and/or teletype.

Nice To Haves

Experience in a public safety answering point, 9-1-1 telecommunications/dispatch center or a role responsible for operation of the Oregon Emergency Response System (OERS)
Experience operating computer aided dispatch systems, and/or Everbridge software, or Esri software such as ArcGIS Online
Experience preparing reports/briefings for senior public safety/emergency management leadership, and developing policies, procedures, checklists, or similar documentation for a public safety or emergency management agency or critical communications facility.
Completion of the Basic Intelligence and Threat Analysis Course or other FEMA recognized Intelligence Analyst training Course
Current or previous certification as a Telecommunicator from the Oregon Department of Public Safety Standards and Training (DPSST) or equivalent.
Ability to successfully pass the Criticall Screening Test (Criticall will test for reading and writing comprehension, the ability to listen to callers and type at the same time, keyboarding and data entry skills, spelling, the ability to prioritize information, and map reading.

Responsibilities

Coordinate, manage, and assist with statewide emergency notifications and incident management related to state agencies, federal partners, Public Safety Answering Points (PSAPs,) and search and rescue.
Independently interview callers who report incidents or request assistance from the state to determine required notifications and to coordinate appropriate response to emergency situations.
Responsible for documenting critical information and incident details and sharing reports with federal, state, tribal, county, and local organizations.
Create and disseminate reports to various internal and external agencies; independently verify accurate information is distributed as required by service agreements.
Assist in the development, evaluation of, and participation in planning, training, and exercises designed to test emergency response plans and procedures.
Monitor and distribute statewide alerts and warning information throughout the state, tribal, county, and local jurisdictions.