Watch Refinisher

Reis-Nichols JewelersIndianapolis, IN
17dOnsite

About The Position

As a leader in the jewelry industry, our mission is to create exceptional customer experiences in a culture built on integrity and respect. We take pride in offering high-quality merchandise and world-class brands, and as a recipient of the Best Places to Work in Indiana award, we are committed to providing a dynamic environment where employees can grow and thrive. The Watch Refinisher plays a vital role in supporting our Watchmakers and maintaining the high standards of craftsmanship Reis-Nichols is known for. This position is responsible for polishing, refinishing, and preparing timepieces with precision and care, while following established inventory and operational procedures to ensure a smooth repair workflow.

Requirements

  • Previous experience in watch polishing, jewelry finishing, or metal refinishing required.
  • Working knowledge of refinishing techniques and finishes, with experience handling luxury timepieces.
  • Familiarity with polishing tools such as lathes, buffing wheels, and abrasive compounds.
  • Ability to work a flexible schedule, including Saturdays, both independently and as part of a team.
  • Must be authorized to work full-time in the United States.
  • Exceptional attention to detail and appreciation for precision craftsmanship.
  • Strong eye–hand coordination.
  • Excellent time management and ability to meet quick deadlines.
  • Positive attitude and ability to work effectively in a team environment.
  • Ability to collaborate professionally with internal team members and external partners.
  • Ability to sit, focus, and work on small components for extended periods of time.

Nice To Haves

  • Training or certification in watchmaking or metal refinishing is highly preferred.

Responsibilities

  • Polish and refinish watch cases, bracelets, and clasps to restore original finishes on watches ranging from $20 to $50,000+ in value.
  • Use specialized tools and techniques to remove imperfections while preserving the integrity of each piece.
  • Partner with Watchmakers and Merchandising Coordinators to ensure proper handling of timepieces before and after polishing.
  • Perform quality control checks to maintain exceptional customer service and craftsmanship standards.
  • Replace watch batteries.
  • Disassemble and reassemble watch cases using professional-grade equipment.
  • Size watch straps and bracelets.
  • Maintain a clean, organized workstation and ensure tools and equipment are properly maintained.
  • Perform other duties as assigned by the manager.
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