Waste Services Business Class Manager

HDR•Salem, NC

About The Position

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. We believe waste is more than management, it’s also an opportunity to innovate. As part of our Waste sector, you’ll help shape solid waste infrastructure and environmental stewardship. With a top-tier industry ranking, our team delivers comprehensive solutions that span waste planning, remediation, engineering and implementation. You’ll collaborate closely with clients and communities to design sustainable, cost-effective systems that contribute to cleaner environments and healthier communities. This isn’t just a job, it’s a chance to drive meaningful changes in the waste industry and build a legacy of sustainability. HDR is seeking a dynamic and experienced Area Waste Services Business Class Manager to technically lead, grow our local Waste Services team, and support our nationally ranked Solid Waste program. This management role is focused on strategic management, team development, and operational excellence within the Waste Services discipline. As a key member of our Area Waste Services Practice, the Waste Services Business Class Manager will be responsible for: • Team Management and Development: Building, maintaining, and training a high-performing waste services engineering team. This includes recruiting talent, assigning responsibilities, mentoring staff, and fostering a culture of technical excellence and collaboration. • Project Oversight & Resource Allocation: Overseeing the execution of waste projects, ensuring quality, timeliness, and budget adherence. The manager will plan resources, assign qualified resources per the scope of work, and ensure resources are following HDR’s project execution process. • Strategic Growth & Business Planning: Supporting regional and national growth strategies by identifying market opportunities, developing client relationships, and aligning team capabilities with business objectives. This will include creating annual area waste vision statements that aligns team goals with overall company goals to include resource growth, bookings, revenue, and profit targets. • Client Engagement and Relationship Management: Establishing and maintaining strong relationships with key clients in the area and region. Understanding client goals and translating them into effective execution strategies that deliver value and build long-term partnerships. • Technical Leadership and Innovation: Working with the national technical leaders to guide the technical direction of the waste discipline, promoting continuous improvement, and supporting the development of specialized expertise. This may include contributing to industry professional organizations through technical papers, presentations, and participation in industry conferences. • Collaboration and Integration: Work with Client Managers, Operational Managers, and Technical Leaders to ensure seamless integration of services and consistent delivery of world-class solutions. This role requires a self-motivated, strategic thinker with strong leadership skills, a deep understanding of waste facilities engineering, and the ability to manage teams and projects. The successful candidate will play a pivotal role in shaping the future of HDR’s Waste practices in North Carolina area and beyond. Duties will also include: • Taking responsibility for staff development and mentorship including deploying technical onboarding, monthly technical one on ones, internal and external technical and/or business class training content, and technical mentorship for Area BC staff. • Facilitating the identification of project delivery team requirements (experience, expertise, availability) for Area projects. • Partnering with National and Area Business Class Leadership to support area level technical and delivery staff recruitment and retention. • Participating and supporting the local area/region in Go/No-Go’s, proposal development, and pursuits within the Waste Services Business Class. • Leading proposal technical reviews. • Driving HDR’s Quality Processes and Procedures including implementing business group and business class specific quality process enhancements in partnership with Area Professional Services. • Achieving a 70%25 utilization goal by actively leading or supporting projects.

Requirements

Bachelor's degree in a Professional, Architecture, Engineering or closely related field
10 years of experience
Committed to quality, improvement and HDR values
Maintains a professional or engineering registration and has related technical experience
Experienced in development and management of diverse teams
Works cooperatively with other area business class leaders, operations managers, technical directors and marketing managers on business class efforts
An attitude and commitment to being an active participant of our employee-owned culture is a must

Nice To Haves

Previous staff supervision experience preferred
Actively engaged in professional or industry associations to enhance HDR technical expertise and brand
Subject Matter Expert or strong knowledge of a variety of waste planning, facility design and management services
Technical design experience with landfills, transfer stations, drop-off centers, MRFs and other solid waste management facilities, including knowledge of operations
Experience mentoring and coordinating workshare with multiple area offices or combination in-person and remote teams
Knowledge and experience that align with Area and Regional clients, stakeholders, and regional industry standards and practices
Local candidates are preferred

Responsibilities

Team Management and Development: Building, maintaining, and training a high-performing waste services engineering team. This includes recruiting talent, assigning responsibilities, mentoring staff, and fostering a culture of technical excellence and collaboration.
Project Oversight & Resource Allocation: Overseeing the execution of waste projects, ensuring quality, timeliness, and budget adherence. The manager will plan resources, assign qualified resources per the scope of work, and ensure resources are following HDR’s project execution process.
Strategic Growth & Business Planning: Supporting regional and national growth strategies by identifying market opportunities, developing client relationships, and aligning team capabilities with business objectives. This will include creating annual area waste vision statements that aligns team goals with overall company goals to include resource growth, bookings, revenue, and profit targets.
Client Engagement and Relationship Management: Establishing and maintaining strong relationships with key clients in the area and region. Understanding client goals and translating them into effective execution strategies that deliver value and build long-term partnerships.
Technical Leadership and Innovation: Working with the national technical leaders to guide the technical direction of the waste discipline, promoting continuous improvement, and supporting the development of specialized expertise. This may include contributing to industry professional organizations through technical papers, presentations, and participation in industry conferences.
Collaboration and Integration: Work with Client Managers, Operational Managers, and Technical Leaders to ensure seamless integration of services and consistent delivery of world-class solutions.
Taking responsibility for staff development and mentorship including deploying technical onboarding, monthly technical one on ones, internal and external technical and/or business class training content, and technical mentorship for Area BC staff.
Facilitating the identification of project delivery team requirements (experience, expertise, availability) for Area projects.
Partnering with National and Area Business Class Leadership to support area level technical and delivery staff recruitment and retention.
Participating and supporting the local area/region in Go/No-Go’s, proposal development, and pursuits within the Waste Services Business Class.
Leading proposal technical reviews.
Driving HDR’s Quality Processes and Procedures including implementing business group and business class specific quality process enhancements in partnership with Area Professional Services.
Achieving a 70%25 utilization goal by actively leading or supporting projects.