Waste Data Administrator

OCS Group•Warwick, RI

26d

About The Position

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment . About The Role: Shift Pattern: 08:00 - 16:00 - with flexibility depending on workload/times Key responsibilities: To deliver comprehensive administrative and financial support for OCS contracts within the private facilities management sector. This role ensures accurate record-keeping, smooth operational delivery, and strong client engagement across diverse industries. Act as the first point of contact for OCS and client queries on waste, ensuring exceptional customer service. Support the Waste team manage task allocation across the account. Coordinate subcontractor workloads and confirm site attendances. Maintain accurate updates on tasks and ensure compliance with service-level agreements. Provide operational support to Waste team and manage task workflows. Administer quotations mailbox, update systems for Capex works, and raise purchase orders. Maintain financial data and ensure timely financial reporting.. Prepare predefined reports for clients and internal stakeholders. Support commercial and financial aspects of the contract through to final account. Ensure compliance with OCS quality management systems and documentation. Liaise with site teams for accurate processing of invoices, timesheets, and purchase orders. Contribute to cost-saving initiatives and continuous improvement projects. Perform general office duties and ad hoc tasks as required. Act as the first point of contact for OCS and client queries on waste, ensuring exceptional customer service. The ideal candidate must meet the following criteria:

Requirements

GCSE passes in English and Maths
Customer-focused with excellent communication skills
Highly organised, detail-oriented, and proactive
Ability to work independently and as part of a team
Calm under pressure with a flexible approach
Strong IT skills (Word, Excel, Outlook – intermediate to advanced)

Nice To Haves

A Level/HNC/D or equivalent
PowerPoint and Power BI
Experience within a similar FM or technical FM role
Previous CAFM system experience (e.g., Concept, Maximo, Dynamics)
Financial awareness advantageous

Responsibilities

Deliver comprehensive administrative and financial support for OCS contracts within the private facilities management sector.
Ensure accurate record-keeping, smooth operational delivery, and strong client engagement across diverse industries.
Act as the first point of contact for OCS and client queries on waste, ensuring exceptional customer service.
Support the Waste team manage task allocation across the account.
Coordinate subcontractor workloads and confirm site attendances.
Maintain accurate updates on tasks and ensure compliance with service-level agreements.
Provide operational support to Waste team and manage task workflows.
Administer quotations mailbox, update systems for Capex works, and raise purchase orders.
Maintain financial data and ensure timely financial reporting.
Prepare predefined reports for clients and internal stakeholders.
Support commercial and financial aspects of the contract through to final account.
Ensure compliance with OCS quality management systems and documentation.
Liaise with site teams for accurate processing of invoices, timesheets, and purchase orders.
Contribute to cost-saving initiatives and continuous improvement projects.
Perform general office duties and ad hoc tasks as required.
Act as the first point of contact for OCS and client queries on waste, ensuring exceptional customer service.