Warranty & Training Technician

Rosenbauer Aerials • Fremont, NE

18h

About The Position

At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake anything less is unacceptable. As the world’s largest manufacturer of fire equipment, we make sure our vehicles, production teams, and service personnel are ready to do what is necessary to keep communities safe.

Position Summary
Provides service in customer support during field visits, managing all installation, repairs, maintenance, and test task. Develops and conducts product training programs.

Requirements

• Mechanical and electrical background
• Welding experience
• Good communication/presentation skills
• Good mechanical and electrical intuitiveness
• Microsoft Office Suite knowledge
• Ability to keep themselves updated on current and past product design
• Strong time management skills and a commitment to meeting corporate deadlines and receiving critical orders on time
• 50% - 75% Travel
• Certified Welder
• Continuous education on Aerial
• CDL Class A License
• Valid and Current Passport
• Standing 85% of the time
• Bending over multiple times throughout shift
• Some sitting, bending, kneeling, crouching
• Relocate or move 50 lbs.
• Climb in and out of a forklift multiple times throughout shift

Nice To Haves

• High School Graduate or Equivalent

Responsibilities

• Trainer: Orientates new customer on truck operations and maintenance (travel required).
• Trains dealers how to orientate new trucks.
• Continually improves and makes sure all trainers are presenting the same information to fire departments.
• Service Mechanic: Does infield repairs to trucks (travel required).
• Maintenance: Assists production manager with maintenance projects as needed.
• Assists production manager with building parts for in house projects as needed.
• Assists production manager with building aerial items as needed
• Participates/teaches in annual mechanical school training.
• Assists with CRMs as needed.
• Assists with calls that come in house as needed.
• Assists in gathering parts and gets shipments out in a timely fashion as needed.
• Assists in the coordination of training/familiarization schedules.
• Develops a yearly individual development plan, in conjunction with your direct manager, and leads in the achievement of set goals through agreed upon status updates and deadlines.
• Any other duties as assigned.

Benefits

• Vacation accrual starts the day you do!
• 10 Paid Holidays!
• Health, dental, vision and $20,000 company paid life insurance!
• Short-term disability, accident, cancer, critical illness and hospital insurance options available!
• 401(k) and profit sharing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees