Warranty & Training Technician

Rosenbauer Aerials • Fremont, NE

1d • Onsite

About The Position

Position Summary Provides service in customer support during field visits, managing all installation, repairs, maintenance, and test task. Develops and conducts product training programs.

Requirements

• Mechanical and electrical background
• Welding experience
• Standing 85% of the time
• Bending over multiple times throughout shift
• Some sitting, bending, kneeling, crouching
• Relocate or move 50 lbs.
• Climb in and out of a forklift multiple times throughout shift
• Good communication/presentation skills
• Good mechanical and electrical intuitiveness
• Microsoft Office Suite knowledge
• Ability to keep themselves updated on current and past product design
• Strong time management skills and a commitment to meeting corporate deadlines and receiving critical orders on time
• 50% - 75% Travel
• Certified Welder
• Continuous education on Aerial
• CDL Class A License
• Valid and Current Passport

Nice To Haves

• High School Graduate or Equivalent

Responsibilities

• Trainer: Orientates new customer on truck operations and maintenance (travel required).
• Trains dealers how to orientate new trucks.
• Continually improves and makes sure all trainers are presenting the same information to fire departments.
• Service Mechanic: Does infield repairs to trucks (travel required).
• Maintenance: Assists production manager with maintenance projects as needed.
• Assists production manager with building parts for in house projects as needed.
• Assists production manager with building aerial items as needed
• Participates/teaches in annual mechanical school training.
• Assists with CRMs as needed.
• Assists with calls that come in house as needed.
• Assists in gathering parts and gets shipments out in a timely fashion as needed.
• Assists in the coordination of training/familiarization schedules.
• Develops a yearly individual development plan, in conjunction with your direct manager, and leads in the achievement of set goals through agreed upon status updates and deadlines.
• Any other duties as assigned.

Benefits

• Vacation accrual starts the day you do!
• 8 Paid Holidays!
• Health, dental, vision and $20,000 company paid life insurance!
• Short-term disability, accident, cancer, critical illness and hospital insurance options available!
• 401(k) and profit sharing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED