Warranty & Diagnostics Technician

FR CONVERSIONS LLC•Westminster, MD

3d•$32 - $35•Onsite

About The Position

FR Conversions LLC is seeking two experienced Warranty & Diagnostics Technicians to support post-delivery quality and field service for our fleet of converted ambulances, mini-buses, and specialty mobility vans. This is a senior, hands-on technical role designed for individuals who can step into complex diagnostic and repair work with minimal training. The Warranty & Diagnostics Technician serves as a technical problem-solver and escalation resource, responsible for diagnosing and resolving mechanical, electrical, and structural issues on low-volume, highly customized vehicles. This role requires comfort working without standard repair templates and the ability to troubleshoot systems where OEM platforms interface with custom electrical and mechanical upfits. When not actively supporting warranty vehicles, this role performs Pre-Delivery Inspections (PDI) on completed stock units to ensure issues are identified and corrected before customer delivery—directly reducing downstream warranty events. Most work is performed on-site in Westminster, with field service required periodically based on customer need. PDI work is performed as needed to support delivery schedules and reduce future warranty events

Requirements

Demonstrated experience working as an independent automotive or fleet technician, capable of diagnosing and resolving complex issues with minimal supervision.
Strong background in electrical diagnostics and troubleshooting, including OEM vehicle systems integrated with custom wiring, circuits, and harnesses.
Proven ability to identify root cause, not just symptoms, and to execute durable, high-quality repairs.
Hands-on mechanical experience performing repairs, adjustments, and modifications across multiple vehicle platforms.
ASE Certification (current).
Valid welding certification with practical experience performing weld repairs and fabrication within vehicle environments.
Comfortable working with hand and power tools, diagnostic equipment, and non-standard vehicle configurations.
Ability to clearly document findings, corrective actions, and repair outcomes.
Willingness to support a rotational on-call schedule and travel up to approximately 25% to support field service needs.
Valid driver’s license with acceptable driving record.

Nice To Haves

Prior experience serving as a technical escalation resource or go-to technician for complex or recurring issues.
Experience using OEM dealer systems such as DealerConnect for diagnostics, warranty documentation, or service workflows.
Background supporting warranty, field service, or post-delivery repair operations.
Experience working on low-volume, custom-built, or upfitted vehicles, such as ambulances, mobility vehicles, buses, or specialty fleets.
Ability to read and interpret electrical schematics, wiring diagrams, and build documentation.
Comfortable collaborating cross-functionally with Quality, Engineering, Production, and Warranty teams to improve reliability and reduce repeat issues.

Responsibilities

Independently diagnose and resolve complex mechanical, electrical, and structural warranty issues.
Troubleshoot multi-system electrical issues involving OEM platforms, custom wiring, circuits, and harnesses.
Perform hands-on mechanical repairs and adjustments.
Execute welding repairs and fabrication within vehicle environments.
Document diagnostic findings, root cause analysis, and corrective actions.
Provide technical field support at customer locations.
Participate in rotational on-call coverage.
Travel up to approximately 25%.
Communicate professionally with internal teams and customers.
Perform comprehensive PDIs on completed stock vehicles.
Verify proper operation of electrical and mechanical systems.
Identify and correct issues prior to shipment.
Serve as a technical escalation point.
Partner with Engineering, Quality, Production, and Warranty teams.
Provide technical input and recommendations to support repair standards, warranty decisions, and long-term product improvements.