Warranty Claims Analyst
About The Position
As the Warranty Claims Analyst, you will analyze and process warranty claims. Develop a clear understanding of the warranty processes of Dayton Freight Lines, Inc. (DFL), its suppliers, and Original Equipment Manufacturers (OEMs) for vehicle equipment and component parts Utilizes independent judgment while assessing repair documentation provided by maintenance personnel for potential warranty claims Manages and oversees Warranty Operations to ensure timely and accurate processing of all warranty claims to meet suppliers and OEMs guidelines Maintain accurate records of submitted, returned, rejected, and/or paid claims Provide accurate, timely, and professional communications among all staff, suppliers, and OEMs Collaborate with the Fleet Warranty Manager regarding maximizing efficiency and financial recovery for DFL’s Warranty Program Continuously look for opportunities to improve processes
Requirements
- Possess a High School Diploma or equivalent.
- At least 1 year experience working in automotive or transportation industry.
- At least 1 year working as a Warranty Claims Representative or Analyst.
- Proficient in Microsoft Office suite (including Excel, Word and Outlook).
- Possess good written and oral communication skills.
- Ability to work independently.
Responsibilities
- Analyze and process warranty claims
- Develop a clear understanding of the warranty processes of Dayton Freight Lines, Inc. (DFL), its suppliers, and Original Equipment Manufacturers (OEMs) for vehicle equipment and component parts
- Utilizes independent judgment while assessing repair documentation provided by maintenance personnel for potential warranty claims
- Manages and oversees Warranty Operations to ensure timely and accurate processing of all warranty claims to meet suppliers and OEMs guidelines
- Maintain accurate records of submitted, returned, rejected, and/or paid claims
- Provide accurate, timely, and professional communications among all staff, suppliers, and OEMs
- Collaborate with the Fleet Warranty Manager regarding maximizing efficiency and financial recovery for DFL’s Warranty Program
- Continuously look for opportunities to improve processes
Benefits
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
