Warranty Analyst - Req ID 6183

Ohio Machinery Co. • Columbus, OH

17h • Onsite

About The Position

Find YOUR fit at Ohio Machinery Co! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today! JOB SUMMARY: The Warranty Analyst will be responsible for maintaining all the warranty accounts. Duties will include processing, researching, maintaining warranty claims for multiple OEMs including but not limited to Caterpillar, Peterbilt, PACCAR and Cummins. Provide prompt, accurate technical support to sales representatives and service groups regarding warranty service support.

Requirements

• High school diploma required.
• Three to five years related industry experience required.
• Must be able to operate a computer along with Microsoft Office applications.
• Knowledge of corporate and manufacturer’s warranty practice, procedures, and accounting practices.
• Outstanding planning, tracking, and follow-up skills necessary.
• Effective communication skills, both written and verbal.
• Strong analytical and logical mind.
• Good judgment, people skills, and excellent attention to detail.
• Ability to manage multiple tasks and set appropriate priorities.
• Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
• The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

Responsibilities

• maintaining all the warranty accounts
• processing, researching, maintaining warranty claims for multiple OEMs including but not limited to Caterpillar, Peterbilt, PACCAR and Cummins
• Provide prompt, accurate technical support to sales representatives and service groups regarding warranty service support.

Benefits

• 401(k) Match and Employer Discretionary Contribution.
• Two different Health Insurance options including an HSA health insurance option with a Dollar for Dollar match up to $1,200.00 per year.
• Dental and Vision Insurance.
• Credit Union Access.
• Life Insurance, Short-Term Disability, and Long-Term Disability.
• Scholarship opportunities for employee's spouses and children, through the Ohio Machinery Education and Opportunity Foundation.
• Base pay plus annual bonus potential
• Company SuccessShare bonuses
• EEO, Veterans & Disabled Employer and VEVRAA/503 Federal Contractor

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees