Chevrolet Warranty Administrator - Columbus Auto Mall

JEFF WYLER AUTOMOTIVE FAMILY•Canal Winchester, OH

About The Position

JEFF WYLER CHEVROLET OF COLUMBUS is seeking a highly motivated Warranty Administrator to join our accounting and finance team. As a Warranty Administrator, you will play a vital role in ensuring the smooth operation of our warranty processes and procedures. This is a full-time position, providing an exciting opportunity for growth within the auto industry. Why Choose Jeff Wyler Automotive Family? At the Jeff Wyler Automotive Family, culture comes first. We’re a team that respects each other, supports one another, and shows up every day with pride in what we do. You’re not just filling a role here; you’re joining a workplace where your work is noticed and your voice matters. We offer top pay in the market, competitive benefits, and real opportunities to grow your career. Many of our leaders started on the front lines, and we’re committed to promoting from within. If you’re looking for a stable, people-first company that rewards hard work, values teamwork, and invests in its employees, you’ll feel right at home with the Jeff Wyler Automotive Family.

Requirements

Proven experience in automotive warranty administration or a related role within a dealership environment.
Strong understanding of warranty policies, procedures, and technical requirements.
Excellent organizational skills with keen attention to detail and accuracy.
Ability to communicate effectively across departments and with manufacturer representatives.
Proficiency in dealership management software systems and Microsoft Office tools.
Demonstrated ability to multitask efficiently in a fast-paced setting while maintaining high standards of quality.
A proactive mindset with problem-solving skills and a commitment to continuous improvement.
All applicants must demonstrate the ability to pass pre-employment testing, including a background check, MVR, and drug screening.

Responsibilities

Process all warranty claims accurately and efficiently in accordance with GM guidelines and dealership standards.
Review repair orders, invoices, and documentation to verify warranty eligibility and ensure proper coding.
Communicate regularly with technicians, service advisors, and parts staff to resolve claim discrepancies promptly.
Maintain detailed records of warranty submissions, approvals, rejections, and reimbursements for audit purposes.
Stay updated on GM warranty policies, program changes, and technical bulletins to ensure compliance.
Collaborate with the service department to identify common warranty issues and recommend process improvements.
Assist in training staff on warranty procedures and best practices to optimize claim submission success.