Experienced Warranty Administrator

Keffer MazdaHuntersville, NC
15hOnsite

About The Position

Keffer Mazda is seeking an experienced Warranty Administrator to join our team in Huntersville, NC. This in-house role focuses on processing warranty claims efficiently while maintaining effective communication with technicians and service advisors. We offer flexible working hours to accommodate a healthy work-life balance. Keffer Mazda is a reputable dealership committed to providing top-quality automotive services in Huntersville, NC. We pride ourselves on a customer-first approach and a collaborative work environment where every team member contributes to our success.

Requirements

  • Proven experience as a warranty administrator or in a similar administrative role.
  • Strong communication skills and ability to work closely with technical staff.
  • Detail-oriented with excellent organizational skills.
  • Proficiency in relevant software and systems for warranty processing.
  • Ability to work flexible hours as needed.

Responsibilities

  • Process warranty claims accurately and promptly.
  • Interact and collaborate closely with technicians and service advisors to ensure smooth claim processing.
  • Maintain records of all warranty activities and comply with company policies.
  • Communicate with manufacturers as needed regarding claims and approvals.
  • Identify and report any trends or discrepancies in warranties to management.

Benefits

  • Flexible working hours.
  • Opportunity to work within a professional and supportive team environment.
  • Competitive benefits package (details discussed during interview).
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