Warranty Administrator

RECMV10 INC•Youngstown, OH

About The Position

#1 Cochran is looking to add a full-time Warranty Administrator to its Ohio platform! As a member of our team, you will join an award-winning workplace where people and innovation thrive. We are obsessive about learning and development – at every mile marker of your career. We are one team bound by one set of values, with one overarching vision: to move our customers, our team members, and our communities in the most moving ways possible. If you’re ready to make your move, steer your career here and join our talented team of thinkers, doers, dreamers, and disrupters. #1 Cochran is the leading automotive retailer in the tri-state area. Yet one of our greatest assets isn't our size or our multi-million-dollar inventory. Our greatest asset and driving force behind our success is our 1800 plus team members. We have been recognized as one of Pittsburgh’s Top Workplaces for 14 years running! COME JOIN OUR WINNING TEAM!

Nice To Haves

Claims administration or Fixed Operations Experience- Service Advisor, BDC, Parts etc – would be preferred not required.

Responsibilities

Based at the Mercedes building
Verify warranty coverage
Book/flag warrantable lines as per factory policies and procedures
Review 3 C’s and punch times
Work with technicians for any missing or unclear information
Ensure all supporting documentation has been procured
Verify proper authorizations have been obtained
Submit finalized warrantable claims to Manufacturer for payment
Track RO’s returned for correction and follow up with the Service Manager\Service Advisor
Identify and document payment discrepancies
Scan repair orders into DSDA for Ford & Mercedes
Review Extended Warranty repair order for correct information in the 3 C’s