Warm Springs Youth Development Coordinator PT

Lines for Life • Bend, OR

5d • $24 - $29 • Hybrid

About The Position

This position will help in the supervision of youth peer intervention specialist volunteers on a YouthLine satellite team, a confidential teen-to-teen phone, text, and chat line to help youth deal with bullying, depression, substance abuse or any other issues that can make teen years especially hard. This position will work at Lines for Life’s satellite center in Warm Springs and at the Central Oregon call center location in Bend, Oregon, which was opened in July 2019 and will provide crisis intervention support and mentorship to volunteers.  This team will also collaborate with the Portland call center to ensure that all contacts are answered with care, compassion, and empathy, all while staying within the scope of the YouthLine program. This position will also collaborate with the Central Oregon YouthLine Native Supervisor to engage local youth throughout the Warm Springs Reservation and the surrounding Central Oregon region in mental health related prevention outreach activities and classroom education.

Requirements

• Associate’s Degree in social services field. Bachelor’s or Masters degree preferred.
• Experience and knowledge of best practices for effective youth engagement, development, and mentoring of indigenous youth
• Experience working with youth
• Crisis Intervention training and experience. safeTALK and ASIST preferred.
• Proficient with databases and MS Office computer environment
• Strong aptitude for networking with diverse groups of people
• Strong aptitude for working with teens and young adults
• Excellent communication and interpersonal skills
• Ability to handle stress
• Must have flexible shift availability to match coverage needs, outreach presentations, and events
• This position requires flexibility in schedule to meet outreach needs and requires some work on weekends.
• Travel is required throughout the Central Oregon region for outreach, plus occasional meetings in Portland, and must have reliable transportation.
• This position will help to build the capacity and diversity of youth volunteers and is intended to help support the operation of the Central Oregon call center. Availability to work some afternoons and evenings is necessary.

Responsibilities

• Demonstrate the culture of Lines for Life by modeling behavior that supports the goals and philosophies of Lines for Life.
• Supervise YouthLine peer intervention specialist volunteers during the Warm Springs satellite office hours of operation. The Warm Springs satellite team anticipates being open 1-2 nights per week.
• Support Warm Springs youth volunteers in youth and work force development activities through their volunteer experience.
• Assist the Central Oregon YouthLine Director and Portland YouthLine staff with training Warm Spring youth volunteers with detailed attention to cultural competency, connectedness, recruitment, and retention of youth volunteers.
• Establish rapport with the Warm Springs cohort of YouthLine volunteers and all contacts from the YouthLine call center.
• Mentor YouthLine peer intervention and outreach volunteer specialists, with a focus on the community of the Warm Springs Nation.
• Provide support and coaching to volunteers during challenging contacts.
• Support or answer acute YouthLine emails, texts, or chats with compassion and in accordance with the YouthLine procedures and Lines for Life’s training expectations and scope.
• Triage calls and collaborate with coworkers to minimize caller wait times.
• Assist with rescue plans and contacting appropriate emergency services and CPS when needed.
• Collaborate with the Central Oregon YouthLine Director and Portland YouthLine team on outreach activities and special events for Warm Springs and Central Oregon.
• Deliver culturally appropriate presentations educating Native American youth and the broader community about (youth) mental health, suicide, drug and alcohol, bullying, etc. Assist in the development of materials that connect to and help Native American youth gain awareness around mental health.
• Collaborate with the Central Oregon YouthLine Director and the YouthLine Native Supervisor with volunteer recruitment, retention, and recognition for volunteers working on site in Warm Springs.
• Attend weekly and monthly staff meetings for YouthLine and Warm Springs Programming  (remotely and in person) and help coordinate monthly meetings with YouthLine volunteers in Warm Springs and Central Oregon.
• Become knowledgeable about demographics, risk factors, and opportunities for the YouthLine to support teens in Warm Springs and Central Oregon.
• Collaborate with the Central Oregon YouthLine Director and the YouthLine Native Supervisor to strengthen relationships between YouthLine and the greater Warm Springs community.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: Associate degree