Warewash Technician - Connecticut

TriMark

8d•Hybrid

About The Position

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com The Warewash Technician reports to the Senior Service Manager Located in Connecticut Position Summary: The Warewash Technician is responsible for installing, maintaining, troubleshooting, and repairing commercial warewashing and dishwashing equipment at customer locations such as restaurants, cafeterias, hospitality venues, and other foodservice establishments. This role ensures optimal performance of warewash systems to support sanitation, safety, and compliance with industry standards.

Requirements

High school diploma or equivalent (GED).
1–3 years of experience in field service, commercial foodservice equipment repair, HVAC, plumbing, electrical, or similar mechanical trade.
Basic understanding of electrical (120V/208V/240V) and plumbing (water and drainage systems).
Valid driver’s license and clean driving record.
Ability to successfully pass a background check post offer acceptance.
Ability to lift 75 pounds.
Bend or twist body.
Use hands to handle, control or feel objects, tools. or controls.
Stand for long periods of time.
Keep or regain their balance.
Kneel, stoop, crouch, or crawl.

Nice To Haves

Experience servicing commercial dishmachines (e.g., Hobart, Jackson, CMA, Champion, Moyer Diebel, MEIKO, or similar brands).
Knowledge of chemical dispensing systems (warewash, 3-sink sanitizers, rinse aids, detergents).
EPA Section 608 certification (where applicable) or willingness to obtain.
Technical or trade school certification in mechanics, electronics, or refrigeration.
Strong troubleshooting and problem-solving abilities.
Mechanical aptitude with understanding of pumps, motors, solenoids, and sensors.
Familiarity with water softeners, booster heaters, and descaling procedures.
Excellent communication and customer service skills.
Ability to work independently and manage daily service routes.
Strong time management and documentation accuracy.

Responsibilities

Install, maintain, and repair commercial dishmachines, glasswashers, undercounter units, conveyor systems, 3-compartment sink systems, boosters, and related sanitation equipment.
Diagnose mechanical, electrical, plumbing, and chemical feed issues in warewash systems.
Perform routine preventive maintenance, descaling, calibration, and component replacements.
Respond to service calls in a timely manner; troubleshoot onsite and resolve equipment malfunctions.
Calibrate chemical dispensing equipment and ensure correct concentration levels per manufacturer and health department requirements.
Interpret wiring diagrams, schematics, and equipment manuals to guide repairs.
Communicate effectively with customers regarding repair status, equipment care, and maintenance best practices.
Provide basic training to kitchen staff on proper operation, care, and safety protocols.
Maintain a professional demeanor that reflects the company’s service standards.
Complete work orders, service reports, and inventory usage documentation accurately.
Maintain compliance with OSHA safety standards, food safety regulations, and company policies.
Track parts usage and communicate inventory needs to the service department.