Warehouse Supervisor

Niagara Water • Allentown, PA

15h • Onsite

About The Position

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. The Warehouse Supervisor oversees warehouse operations and supervises warehouse workers. This role involves enforcing operational procedures for incoming and outgoing shipments, material handling, and inventory management. The supervisor inspects the warehouse and equipment, coordinates repairs, and works with other departments like production and sales to ensure smooth operations. Key responsibilities also include training new warehouse employees, managing staffing, overseeing receiving and cycle counts, and maintaining a clean, orderly, and safe warehouse environment. The position requires regular and predictable attendance and embodies Niagara’s LIFE competency model, focusing on leadership, innovation, problem-solving, and empowerment.

Requirements

• 4 Years – Experience in Field or similar manufacturing environment
• 4 Years – Experience in Position
• 4 Years – Experience managing people/projects (experience may include a combination of work experience and education)
• High School Diploma

Nice To Haves

• 6 Years – Experience in Field or similar manufacturing environment
• 6 Years – Experience working in Position
• 6 Years – Experience managing people/projects (experience may include a combination of work experience and education)
• Associate's Degree in Logistics, Business Administration or other related field

Responsibilities

• Enforces operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current.
• Inspects physical condition of warehouse and equipment.
• Coordinates repairs for equipment with outside vendors and/or forklift mechanics.
• Oversees warehouse in absence of Warehouse Manager.
• Reports high cost repairs to department manager.
• Works with production supervisors to ensure coordination of warehouse activities with activities of other functions such as production, sales, records control, and purchasing.
• Reports higher level issues to management.
• Oversees receiving and cycle count activities.
• Trains all new warehouse employees and re-evaluates training needs based on individual performance.
• Coordinates staffing requirements to cover attendance shortage.
• Directs salvage of damaged or used material.
• Performs month end inventory and cycle counts to ensure physical inventories reconcile with books.
• SuperUser (Advance team member) for Warehouse WMS system.
• Ensures maintenance of clean, orderly and safe warehouse.
• Participates in planning personnel safety and plant protection activities.
• Regular and predictable attendance is an essential function of the job.
• Identifies safety issues and takes prompt corrective action.
• Coaches/corrects unsafe team behavior.
• Effectively prioritizes quality, productivity, and cost.
• Encourages honest feedback from direct reports, peers, and up-line manager.
• Uses customer feedback to improve service levels and internal/external customer relationships.
• Understands the concepts of process consistency and waste minimization.
• Modifies goals based on changing business needs.
• Promotes sharing of opposing viewpoints.
• Anticipates problems and opportunities within functional area, and recommends proactive solutions.
• Uses technical knowledge to coach team performance and educate others.
• Leverages technical know-how to solve challenging problems.
• Encourages and models teamwork to demonstrate behavioral expectations for Team Members.
• Builds relationships up, down, and across effectively.
• Provides effective coaching and feedback to improve individual and team performance.
• Provides positive recognition for Team Member results.
• Assigns responsibilities to maximize team strengths.
• Resolves team conflicts with a calm demeanor and skill.
• Effectively communicates team and individual expectations and follows up appropriately.

Benefits

• Competitive compensation and benefits packages
• Comprehensive benefits package for regular full-time team members
• Paid Time Off for holidays, sick time, and vacation time
• Paid parental and caregiver leaves
• Medical, including virtual care options
• Dental
• Vision
• 401(k) with company match
• Health Savings Account with company match
• Flexible Spending Accounts
• Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
• Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
• Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
• Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
• Tuition reimbursement, college savings plan and scholarship opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees