Warehouse Specialist

AAA Mountain West Group • Scottsdale, AZ

1d • Onsite

About The Position

At AAA, Team Members strive to deliver amazing service and help Members outsmart life’s roadblocks. The company believes everything you do outside of work adds to who you are at work and is working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of its Team Members. This position supports Install and Service techs and Advisors/PMs with on-time ordering and fulfillment for Job parts requests. It also supports office ordering and invoicing as needed or requested, helps maintain warehouse stocking levels, inventory management, and general upkeep. The role involves vendor and customer support and assists staff when the warehouse manager is not available.

Requirements

• Basic computer knowledge and understanding
• Will need to pass a forklift certification class and on hand testing
• MS office; Excel, Outlook, Word, PowerPoint knowledge
• Exceptional customer service skills
• Documentation skills
• Organization
• Supply Management
• Verbal and written communication skills
• Ability to work in a team environment and participate as an active team member
• Ability to learn at a fast pace
• Quality Control
• High school Diploma, required
• 2 -3 years experience warehousing and logistics (or equivalent with inventory management)

Responsibilities

• Reviews Purchasing email inbox for parts request for Service tickets and Install Jobs, with review of Job queue for Install and SAFE orders to best determine method of fulfillment; utilizing warehouse stock or creating and submitting purchase orders for items not in stock or not regularly stocked in the warehouse
• Pulls items from stock and stages in proper staging area dependent on request/Job schedule, Reviewing job pallets or parts request for items needing to be ordered; working with Advisors, Area Foremen, Coordination staff and researching where to best purchase items from for price and quickest availability
• Stock and Expense part ordering; checking stock levels of parts needing to be ordered, verifying validity of Min/Max stocking levels, creating and submitting purchase orders, tracking status of fulfillment from vendors
• Will Call invoicing and ordering as needed or requested by accounting
• Performing cycle counts and inventory audits to maintain accuracy of on hand stock and proper stocking levels; reviewing parts to ensure they can be used before their warranty period has passed
• Processing returns for items from stock that have or are getting ready to expire, items ordered for jobs that were not used, not needed, miss-ordered, damaged or not in proper working condition; working with vendors and techs to ensure proper returns are processed and RMA’s obtained
• Maintain 5S procedures and upkeep of warehouse; sweeping, general cleaning and assisting with stock location and put away of stock and material ordered for jobs/service tickets
• Supporting other areas/positions in warehouse as needed; receiving, driving, service, etc…

Benefits

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees